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That error code indicates that a ribbon calibration should be performed. Please download the (free) Fargo Workbench Utility program (Drivers Downloads), and perform the ribbon calibration from the Printer Information tab, and then testing screens within.
49 errors are possibly one of the most difficult to diagnose.
49 Indicates that a firmware error occurred that caused the processor on the formatter to abort an operation. This type of error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases, electrical noise in the cable can corrupt data during transmission to the printer. Other causes include poor quality parallel cables, poor connections, or home-grown applications. On some occasions, the formatter is at fault, but this is usually indicated by a 79 Service Error.
I see you state a 49FFF? any other letters or digits displayed? Specifically 49 FFFF can be a problem if the ribbon cable from the DC controller to the interconnector board is not connected. The control panel display will also be dark.
Other 49 FFx errors can be:
NEC firmware chip error - replace the Firmware Unsupported EDO Memory installed - Remove unsupported RAM Fuser life test error during Boot cycle - Replace the Formatter A Large print Job (>800 pages) or complex graphics can cause the device to quit printing. - Simplify the Print Job, lower DPI etc.,
According to the user's manual this message indicates a problem with the ribbon sensor. As a test, set the unit for thermal direct printing and attempt to print a barcode. You will not see the code if yoiu are expecting thermal transfer, but the paper/label should feed like it is printing. That will indicate that the printer is functioning. At this point, the sensor needs to be replaced.
The "i"suffix was introduced in around 2005 to try to stop patent infringements on the printer ribbons. They introduced a chip on the spool that feeds back to the printer. The chip has to be the correct coding for the badge of the printer. Zebra P330i printers are essentially the same as Javelin J330i and Polaroid p85igc but have three different part numbers for their YMCKO ribbon. You can run any monochrome ribbon on them because the mono ribbons have no chip.....not much profit for the brand owners. YMCKO however is not interchangeable. Find a Polaroid dealer for the full colour ribbon.
If a fault condition occurs in the printer, the status indicator on the control panel flashes on and off, and the message display indicates the specific fault.
For the operator-correctable faults, After correcting the displayed fault, press the CLEAR key to clear the error message and status indicator and resume printing. If the fault message reappears, contact your authorized service representative.
If a fault is not correctable by the operator, you may try two steps to clear the fault before calling your authorized service representative:
1. Set the printer power switch to O (Off), wait 15 seconds, then turn the printer on again. Run your print job again. If the message does not appear, it was a false indication and no further attention is required.
2. If the message reappears, press the CLEAR key. If the message disappears, it was a false indication and no further attention is required. If the message reappears, call your authorized service representative at 1-800-243-3338.
MessageExplanationAction
15V CTL FAIL*
Controller voltage failure.
Contact authorized service representative. Call 1-800-243-3338
As far as software for the flash file is concerned , I have checked with their officaial sites , but they donot have any firmware updates.
The "General error" message on the Epson R320 (as with most other Epson inkjets) can mean a whole host of things.
The most common ones are:
Printhead carriage blocked (something is blocking the printhead from moving left and/or right properly)
Cleaning/Parking pad area blocked (the printhead can't reach it's normal resting position)
Disconnected sensor (a ribbon cable has become disconnected or a sensor has failed so the printhead or paper location is not detectable)
Cartridge chip sensor issue (one or more of the cartridges has not been installed properly, has a "bad" chip or the sensor wires in the printhead carriage [where the cartridges sit] have been damaged)
If you can provide a bit more information on the error, possibly from the status monitor software that might give a bit more of a clue but hopefully the points above will give you a few places to look for possible causes.
The black spool of the ribbon has a built in chip, If that chip is damaged it renders the ribbon unuseable. Be very careful if you take out party used ribbons and re insert them later.
The "ribbon parameter card" is a little chip that is delivered with every newly bought pack of ribbons. You need to insert this card in the fitting slot of the printer (at the backside I assume), and let the printer read the contents of the chip. Once finished, you can remove the card. You need to follow this procedure for the printer to be able to work with the new ribbon. If you do not have the chip for that ribbon you can not use it.
Change the ribbon chip
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