Question about Garmin zumo 550 GPS Receiver

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Zumo 550 randomly shuts down, sometimes won't power up again.

My Zumo 550 will randomly shut down. I usually can restart it by pressing the power button, but sometimes it won't power back up until the battery is removed and reinstalled. I just shot an email off to Garmin...we'll see what the response is. Definitely not acceptable for a $899 MSRP unit!

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  • dragginparts Aug 12, 2009

    Garmin's response was to remove the battery for more than one hour, reinstall it, then charge using the USB cable from a PC (I have no clue why this would be any different than the wall charger), then run the WebUpdater. I did all that, and it still locked in the "off" mode about a week later. Garmin has replaced the unit for me.



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Try, with gps off, putting it in the bike or car craddle, having whichever running (powered up), press the gps power button and the + button at the same time for like 15 seconds.
May have to do it more than once

Posted on Aug 12, 2009

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Commonly happened when playing MP3's using an early version of the firmware. Install the Garmin updater and install the latest firmware and patches.

My original unit did the same thing.

Posted on Aug 12, 2009


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When pressing letters wrong one show up zumo 550

Have you tried recalibrating the touchscreen?

To calibrate the screen of the Zumo 550, press and hold the power button for about a minute until the screen calibration appears.

Sep 21, 2013 | GPS

1 Answer

When I turn my Garmin 550 on it says loading maps, then goes to the select a local: It's frozen their on United States i push OK and nothing happens can not change the Locale it's frozen I tried...

Hi tkfranks331,

Press the power key and hold it if the screen of your Zumo is frozen. Keep holding the power key while pressing the key that has a plus symbol ("+") on it. This will reset your device and unfreeze the screen. You can also try calibrating the screen by pressing the power key for one full minute.

If this does not work, please follow these steps.

1. Update the internal disk software. Download and install WebUpdater on the computer. Please visit this link to download the WebUpdater.

2. Open WebUpdater on the computer.

3. Connect the Zumo 550 to the computer with its USB cable.

4. WebUpdater will automatically search for updates.

5. Follow the prompts to download any pertinent updates for the Zumo 550.

Hope it helps.

Thank you for using FixYa.

Aug 17, 2011 | Garmin zumo 550 GPS Receiver

1 Answer

Random Blank screen at startup. All lights runed on.

shut it down properly from the command line or/and keep power button pressed for 5 sec's or so

Jun 23, 2009 | ASUS Eee PC 901 XP Notebook

1 Answer

I press the power button, the screen appears, 2 secondes later, it shuts down.

If the battery is depleted and it's not in a powered mount, that will happen. Recharge the unit via the USB cable if necessary and make sure the battery is charged at least 4 hours before re-attempting.

Apr 26, 2009 | Garmin zumo 550 GPS Receiver

1 Answer


If no life in it what-so-ever, to get it to work.
Try Press power button and + button at the same time,
Check fuse in adapter,
hold lower right corner of screen, turn on, when offered to clear all data, clear it, start again.
Re-register, re-update,
Should be good.

Jan 09, 2009 | Garmin zumo 550 GPS Receiver

2 Answers

My zumo won't power on

This sometimes happens if the cradle is owered while you connect the zumo...i guess it hits some wrong contacts first and goes bonkers. I'd advise th zumo users to pack a small allen screw bit to unscrew the battery, just in case it freezes or blacks out again....better safe than lost in the middle of nowhere!

Aug 16, 2008 | Garmin zumo 550 GPS Receiver

3 Answers

Zumo 550 Shut Downs

The problem is with maps overlaying. If you go to the little spanner and then press Map and press Map Info you should only see one Map info. If you have more than one then you need to connect to a computer and go to the Garmin drive. Remove the additional map this will be called suppmap1. Just move it for the time being to you computer just in case you need to put it back.
Another way to check is to press and hold the Volume key on the left whilst powering up. This bring all the info for the unit. Press Next then More on the screen the map name is the 6th one down.
Whatever Garmin tells you to do will not work. I sent mine back and they replaced it within 5 days. Service on that score is excellent.

Jun 24, 2008 | Garmin zumo 550 GPS Receiver

1 Answer

Zumo 550 blanks out

Is the GPS in the cradle? How is it wired for power? Any SD cards in the GPS? If so remove that first.
Sometimes line-noise can cause eratic behaviour, line-noise usually comes from the generator, fans, ignition systems. try to wire the device closest to the battery, the battery works as a capacitor and reduces line noise. Try and run the gps with the wall charger, does it happen then too? Make sure you are on the latest firmware (garmins webupdater) .If it works okay running off the wall charger, then check what's with the vehicle power supply. Nothing there, insert the sd soon as problems start, check the last changes made

Jun 15, 2008 | Garmin zumo 550 GPS Receiver

2 Answers

Shutting off

i have the same problem...laptop randomly shuts down, but its even done it within a minute of turning it on so i don't think its a heat issue. Sometimes it'll run for over an hour with no problem and never shut down, but other times it randomly shuts down sometimes within a minute, sometimes maybe 10 mins, sometimes 30 mins or more ...its maddening! i'd love to find a solution if anyone's found one. Thanks.

Apr 22, 2008 | HP Pavilion dv1000 Notebook

2 Answers

GARMIN c550 will not turn on

There is an ISSUE with the DEAD ZUMO, however some of the are solved, and some need to be shipped back.
There are a couple of options.
1) remove the battery, keep power button pressed for a few minutes. install battery, try.
2) fully recharge the battery with the wall charger, try
3) With a fully charged battery, press and hold the + button and press the power button(hard reset).
4) hold thumb firmly on top left of touch screen and hold power button till it switches on(hard reset).
5) Try a different battery (fully charged)
6) Ship it to Garmin

Sep 08, 2007 | Garmin zumo 550 GPS Receiver

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