Question about Euro-Pro Shark Steam Mop - Gray/ Purple Vacuum

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Does not steam went i turn it on..do they have a phone number for repairs.

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  • Euro-Pro Master
  • 43,501 Answers

Hi,
Look under the manuals link...


Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

Posted on Sep 24, 2010

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I have a Hoover Steam Vac Dual V and the brushes no longer turn. Can it it fixed? Model # F7431-900


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Need a phaone number where we sent mop for repair


Hi,
It is on the manuals link...


Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

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I mail by shark steam vac to 165 1 Geneses way Spruce pine NC in Feb 2010 and Have not heard from them and I can not fine a phone number I have a account number from them how do I get in contact with them


Hi,
Try the manuals link...


Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

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Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.

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Parts


Call them at 1-800-798-7398
Have the model number, the country it was made in and the date it was made. All found on sticker on bottom of unit. They are foreigners that answer the phone, so be prepared to spell everything. It takes 3 weeks to get the parts but I found them to be inexpensive.

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Call them at 1-800-798-7398
Have the model number, the country it was made in and the date it was made. All found on sticker on bottom of unit. They are foreigners that answer the phone, so be prepared to spell everything. It takes 3 weeks to get the parts but I found them to be inexpensive.

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1 Answer

Drive went out on my Hoover Steam Vac Shampooer and brushes won't turn plus there's a burning smell coming from it. Only used it 6 times - bought it in March - 2008.


http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=761326
Generic problem for all Vacuums
Drive went out on my
Posted by buster_lls on Jul 09, 2008
Drive went out on my Hoover Steam Vac Shampooer and brushes won't turn plus there's a burning smell coming from it. Only used it 6 times - bought it in March - 2008.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me like you have multiple problems with your power drive; a burning smell and the brushes don’t turn, and the dop is on March, 2008 – the Hoover Steam Vac Shampooer has a one year factory warranty and it could be a broken part for the brushes won’t turn or a belt would cause the burning smell. If it is not the belt or broken part it probably is the motor of which you should take it to a authorized Hoover vacuum cleaner dealer in your area or to contact the Hoover factory cust serv listed below or the Hoover website for information. If it is the motor the factory authorized dealer will replace the part for the motor and the broken part for the brushes, if it is the belt that would be an out of pocket expense. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.

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You can found them on amazon, take a look here: Amazon com Euro Pro S3325. I hope this was helpful. Cheers

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