I bought a black 32 lexmark brand ink cartridge for my Lexmark X5410 printer shortly after I bought it. The box listed my printer as one that the cartridge could be used for, so I assumed it was alright that it was a different # than the black 29 that came in the printer. The printer screen kept reading ''Incorrect Cartridge'' or ''Left Cartridge Incorrect'', something like that. I even had to make my husband read the box about a hundred times to make sure that I wasn't imagining our model # on there.
Did you purchase a "Lexmark" factory new cartridge or was it a third party cartridge made for a Lexmark printer.
The Black 32 Cartridge is listed for the family of printers. So either you have a defective cartridge (Contact Lexmark and ask for a warranty exchange of the cartridge) or return the cartridge to the store you bought it from and tell them your problem.
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