Question about HP Color LaserJet 2600n Printer

1 Answer

Yellow not installed

I have two HP 2600N Printers. Both have had issues with yellow smearing to the page. You replace the Yellow toner and it will go for awhile and then start to smear again. One even gave a " Yellow not installed" message and will not print. Any suggestions.
Bruce

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  • Bruce Weaver
    Bruce Weaver Jul 13, 2009

    Both were HP toners and I am trying make sue I can narrow this down. Maybe HV? Or can it be another connection?

  • Bruce Weaver
    Bruce Weaver Jul 17, 2009

    Thanks,
    I tried a test were on the printer that was showing yellow to the page I went and used a yellow that I know was good and it printed the first page fine. Then on the second page it showed a yellow over 3 inch square area on the lower right. The Third sheet was all yellow across the page. It still prints the DOC fine it just has a yellow over the printed DOC. I then put the toner back in the printer that I have that works fine and it printed with no problems.
    Bruce
    Bruce

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Are you using a factory new HP cartridge? If so, contact HP and request a warranty replacement of the toner cartridge.

Posted on Jul 13, 2009

  • Don  Farrell
    Don Farrell Jul 15, 2009

    Can you please answer my question. I need to know if I can factor out the toner or cartridge in use as the failure.



    If you are using Factory new cartridges then you need to move into the "service Call area.



    You may be fighting a defective toner sensor or defective motherboard, although that would be a stretch.



    But blown toner seals or seats is possible.



    Don

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Configuration page
The Configuration page lists the current settings and properties of the printer. You can print a
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