Question about Office Equipment & Supplies
Sorry to hear about your Printer problems.
Just like everything else, you get what you pay for. !
Sometimes more, sometimes less, !!!
If you are having trouble with the printer not seeing the cartridge, it will be for mostly 1- reason.... Not making connection....
Connection point are in 2- Places... 1- Cartridge Base on Printer... 2- Base of Cartridge.....
Note.... Some cartridges, like HP for example.. have a copper foil or circuit tape which is easily damaged when sitting outside printer or box.
If it was me, I would.......
1. Remove cartridge from printer
2. Place cartridge in a plastic bag and seal the bag..
3. Clean bottom base where cartridge sits, using Q-tips and worm water...
Note.. We are not washing the area, we are trying to remove any clogged points of entry.
4. If the cartridge is New or yon can hear liquid inside when shaking,
Check and make sure the plastic safety tape is completely removed.
Turn cartridge over and look for a Silver Strip.. This is where the ink transfers to, before hitting the paper.
5. With a Damp tissue or cloth, wipe gently across the sliver strip.
6. Now, Hold the cartridge with the strip downward for a few seconds, squeezing the side gently.
7. Flip cartridge over and wipe again with Dampened Tissue or Light Cloth.
Note... If after wiping the silver strip with dampened cloth or tissue you see vertical colored strips appear, its working....
8. If you hear liquid inside the cartridge and after applying worm water to prescribed areas, you still see NO INK, replace cartridge or bring to Walgreens for refill.
Note.... Walgreens will check cartridge completely and if it fails mechanically and or electronically they will let you know.
Also, they will refill most Black cartridges for just over $10.00 USD and $13.00 or so for Color.
I have found this to work for me in many printer applications...
A, Check cartridges for Safety Tape
B, Check cartridge for damages
C. Check printer base for clean thru put.
D. Check cartridge for ink flow.
Hope this information has been of help to you.
Readers, please rate your Technician's
Posted on Jul 13, 2009
Insure printer & computer are turned on & connected, remove the printer cartridge, the computer should confirm print cartridge door open & cartridge removed. Put the cartridge back in & close the print cartridge door comp should confirm these actions too. Setup is complete you printer program should tell you that it estimates a full cartridge is installed
Posted on Jul 13, 2009
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Posted on Jan 02, 2017
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