Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Cartridge jam How do I repair a cartridge that keeps jamming? It makes a loud clicking sound when it moves across, then I get the error message.

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The clicking noise is usually the clean station plugged with old thick ink. You need to dig your way down to the clean station wash it out completely, and also clean the encoder strip. usually a shop repair.

Posted on Jul 13, 2009

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Paper jam


Found this on the HP Web site.
Issue:
The product stops printing and the error message 'Paper Jam: Clear jam, and then press OK ' displays on the product.

HP Support

GOOD LUCK!

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The loud clicking noise is probably the carriage trying to move and something is keeping it from doing so. Check to see there are no foriegn objects obstructing the carriage head from moving across the paper. If nothing is found, then likely a hardware error exists.
hope this helps!

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hi
I don't know if you have the same problem as me but my printer kept saying cartridge jammed so I opened it up and moved the cartride head gently to the left and got a flash light there is a little peice of metal on the base where the cartridges sit you have to make sure it is cliked back in and now mine works again.
I hoe this helps

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This morning I replaced the cartridges in the Dell 942 printer, they jammed to the left which made a loud grinding noise and the cartridge jam error came on.

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