Question about Microwave Ovens
I have a Amana commercial microwave RFS 12SW2. One of my employees recently cleaned the inside of the microwave and must have bumped something so that the fan or stirrer barely hits the cradle antenna(I think thats the offical name of the part) and the stirrer stops and has to restart running again. I was going to order a new cradle antenna but then my friend suggested getting a plastic spacer so the fan wouldn't hit the plastic cradle antenna. We did that, but then I heated some chicken and the steam that was created didn't seem to have a way to escape, and in 35 seconds steam was seaping out from under the microwave door. Is this normal? I seems to me that the fan isn't working properly as the steam should be able to dissapate some other way.
The stirrer and fan must be working properly.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
If you don't find it, download it here.
You can usually find helpful exploded view diagrams and order parts by entering your full model number (as RFS12SW2) from the tag on the oven here.
If you need it, we have uploaded the service manual here to our site to help you.
Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Posted on Jul 13, 2009
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Posted on Jan 02, 2017
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