Question about Dell Dimension E510 Dual Core 2.8 Ghz (847403171179) PC Desktop

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Computer will not boot

I have installed a new motherboard and a power supply on a dell dimension 5150. Now the computer will not boot and the diagnostic lights, 3 & 4 are on solid green.The fan comes on but that is it. Please help?

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  • zany276
    zany276 Jul 15, 2009

    First... thanks for your help.

    I have installed new ram memory( yes it clicked )that is compatible..

    I have removed the bios battery to restore it..

    I have re-checked all connections..

    diagnostic lights 3 & 4 are still on..

    The computer still wont boot???

    Sue.

  • zany276
    zany276 Jul 16, 2009

    I just replaced the motherboard with a new one, along with a new power supply, new front panel and the Ram?

    There is no beebs..

    It would of been cheaper to buy a another computer...LOL

    If you have any other ideas, I would love to hear them??

    Thanks,
    Sue

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Http://support.dell.com/support/topics/global.aspx/support/dsn/en/tree?journalid=6EB139500365CBA6E040AE0AB5E109D6&treeid=286725

See that link for the beginning of the Dell troubleshooting wizard for diag lights 3 & 4, it is in fact a memory subsystem error. Usually meaning the stick of memory in the first slot is bad. The wizard will walk you through this, but try removing the first stick and using the second stick in the first bay and see if it will boot. Unfortunately no recalls on RAM for this model but the good news is that your memory is cheap and if your not under your service contract you can buy a set on newegg or a similar site for about 50 bucks.

Posted on Jul 15, 2009

  • Collin Bridges
    Collin Bridges Jul 15, 2009

    Diag lights 3 & 4 refer to a memory subsystem error. 9 times out of 10 it is the RAM itself, but in somecases it can be the motherboard that needs to be replaced, I have seen the memory bus go out on these models before.

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Hi Zany913,

3 and 4 solid green lights indicate that the memory is detected but there is an error. First reseat the memory modules. Then try one at a time.

If nothing happens, I'm afraid you'll need to call dell for replacement RAM.

I hope this helps,
Adam

Posted on Jul 13, 2009

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This sounds like a Ram memory issue...if you are sure that you installed all proper devices..on ...and the Ram memory is compatible ..you should remove the bios battery to restore it to initial settings ...and try to install the pc..again ..cause it has no way to boot with the old settings on hdd...but first it has to boot till the bios..or at least to show you the devices connected....so...my bet is on the Ram memory ..its either incompatible or something is not well powered up..take the blue print and chek ir again ...let me know more about what you've done ...to see what might beem wrong ...

Posted on Jul 13, 2009

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A good way to troubleshoot is to back track the steps you did, review each of the questions below:

Do you have the pc connected to a monitor, any display message?

Any sound that generates as beeps?

Power supply cable connected to the motherboard correctly?

Hard drive IDE cable conntected with pin 1 (red strip) into the motherboard correctly?

Memory modules tightly connected on the DIMM with a snap sound?

Processor chip properly place accordingly on the motherboard with pin 1?

Posted on Jul 13, 2009

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