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LOSING DIGITAL CHANNELS AND TIMER SETTINGS

Hello, this is about the Panasonic DMR - EX78. I've noticed I've lost all my timer settings and all of my digital channels. This is a week ago after watching the Michael Jackson memorial. I'm left with analogue channels only and nothing else. I still have an old television which is an analogue not a digital television that doesn't have any audio ins or outs. Instead I'm utilizing a video for the ins and outs which is a very good quality LG player. This is placed on top of the dvd player. I've had no problems till now, it's been great. No problems with reception or antenna issues. What's happening? I have to re-program all my settings again as I've done nothing other than turn it on and notice programmed info missing. Television guide also gone. Things were fine till now. Let me know. Seb

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  • 3 more comments 
  • sabojams Jul 13, 2009

    Hello, yes I've removed the power point for 30 seconds and checked the antenna connection as well.
    No change at this point in time.
    Antenna plugged in firmly.
    Could it be the remote control?
    I'm still able to record programs from the analogue transmissions to the hard drive and the hard drive works fine, in storing these programs.
    I'm able also to copy or burn specific programs on to dvd.
    Let me know, any other ideas.
    Regards
    Seb

  • sabojams Jul 13, 2009

    I'm writing from Australia.
    No added lettering or numbers to the model of DMR-EXS78.
    Other details HD - 1920 X 1080p / 7 - Day EPG.
    Regards
    Seb

  • sabojams Jul 13, 2009

    Yes I can do this but will I lose any saved info like tv shows I've stored in the hard drive.
    Regards
    Seb

  • sabojams Jul 13, 2009

    Yes, it has worked!!!
    Auto-Set up was in the " to others " component of the Menu.

    Thanks
    Regards
    Seb

  • sabojams Jul 13, 2009

    Excellent, the solution was helpful.
    Regards
    Seb

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  • 2,200 Answers

Hi

It may well be that the tuner has failed internally on the unit and it will have to go for service repair.

However - first I want you to disconnect all power from the unit - remove the power lead from the back of the unit if it has a plug in connection. Leave the unit disconnected for at least 30 seconds then reconnect and let me know that happens.

Whilst you are doing this you should check that your antenna connection is tight - remove and replace it and check that there is no short in the connector - digital signals are very prone to signal shorts whereas analogue signals can overcome these to a much larger extent.

If this helps please remember to rate my answer - if not post up a comment and I will continue to troubleshoot the issue - Many thanks.

Posted on Jul 13, 2009

  • 1 more comment 
  • Radio Code Pro
    Radio Code Pro Jul 13, 2009

    Hi,



    No - this problem is definitel not related to the remote control. Would you mind confirming what country you are using the recorder as there is a model variation which I need to check. Also does the unit have any additional lettering e.g DMR - EX78 EB as this is important in regard to the tuner issue.



    Thanks.

  • Radio Code Pro
    Radio Code Pro Jul 13, 2009

    Ok Seb



    I'm still looking at this but in the meantime I want you to do this and let me know if you get a result. This is a simple reset procedure for the unit.



    1) With the unit on press and hold Channel up and Channel down for 5 seconds this should bring you to the autostart menu - perform a full scan - make sure to let it finish right to the end. See if it is now storing channels.



    2) If this fails press and hold the on/off button for more than 10 seconds - this forces a factory default.

    Then perform the autostart procedure again in step 1 and let me know what happens



    Thanks

  • Radio Code Pro
    Radio Code Pro Jul 13, 2009

    No - will not effect the hard drive at all. Let me know if you get a result.

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