Question about Tamron 28-300mm f/3.5-6.3 DI XR for Canon

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Hello, I have a tamron xr-di 28-300mm lense. In

Hello, I have a tamron xr-di 28-300mm lense. In the last week I keep getting the error that the contacts between the lense and camera need to be cleaned, and then it displays ERR 01. We tried to clean the contacts but still get the message. I need help getting this problem fixed. My old tamron lense works just fine on my canon, and the new tamron lense is giving me error messages on my old canon, so I beleive it is the lense that needs to be repaired. Thank you, Lisa

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  • lisa793 Jul 13, 2009

    Thank you, I'll look for a local technician and make sure they check the flexible printed curcuit connector inside the lense. Lisa

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Hi Lisa,

ERR 01 is commonly displayed when there is some contact problem between the lens and camera body. You said that you have already cleaned the lens and camera contacts and that the older lens is working fine. So, it may be either due to some internal problem in the lens (mostly the flexible printed circuit connector inside the lens is broken) or that there is some alignment problem between the lens and the camera body (which is very rare and less likely in this case).

We would advise you to get the lens repaired by a qualified service technician.

Hope this solves your problem. Best of Luck.
Thanks.

Posted on Jul 13, 2009

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