Question about HP DeskJet 9800 InkJet Printer

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Same page prints over and over

No matter what I put on the screen to print, the printer just prints the same page over and over. I emptied the queue, and unplugged and replugged to no avail.

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  • HP Master
  • 4,924 Answers

Try to reinstall the driver again ...but after you uninstall it completely ...and remove the waiting list from the queue ....probably it has a command locked by an error ..or you printed a page and didn't payed attention to the number of copy in the printer wizard......
sometimes ..some printers ..have on their memory a page with the specifications...and they will print that page each time you plug it ...on the pc ...cause the pc it sees 'em like a reinstalation of a device...
if after complete reinstalation of the driver the issue persist ..the problem is into your computer ...try to restore it on an earlier date ..or scan it fro viruses or errors...in the last reinstall it too ...
if the printer had physical problems it wouldn't print any page at all..so ..the problem is something software related...
let me know how it works after reinstalling ....the driver of the printer ......do not forget to manually remove any printer related folders...cause if the issue is on the waiting for print list ...( with a command with multiple copies ) it will came back if you do not manually remove any errors of printing find in your printer folder...

Posted on Jul 13, 2009

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Model 5250. How can I print all of the print jobs that are stuck in the print queue?


You may have to bring up the actual print queue and delete all pending jobs to empty it, then start over.

Mar 06, 2016 | Kodak ESP Office Equipment & Supplies

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Print queue stops document and will not resume


Hi,

Clearing the Print Queue in Windows:

Open the Print Queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double-click to open the appropriate printer's queue. The Print dialog box will open. Here you will see a list of all of the jobs waiting to print, along with the status of each job. The first print job is at the top of the list.
To cancel a document in the list, right-click it and select Cancel Printing. Most often, it is better to cancel all of the jobs and then resend the documents to the printer.
Cancel All Documents
  • Windows 98 - click Printer on the menu, select “Purge Print Documents”
  • Windows XP - click Printer on the menu, select “Cancel All Documents”
  • Windows Vista - click Printer on the menu, select “Cancel All Documents”
Please note that you must have Administrative rights in Windows XP and Vista to cancel print jobs. If you are the only user, you automatically have administrative rights. If you are on a multi-user computer, you must be an administrator. If are on a network and get a message saying that you do not have Administrative rights, find someone who does.
Under normal circumstances, printing documents are cancelled and will disappear from the queue. If one or more do not disappear, shutdown the computer and restart. When shutting down, you may get a message warning you that your print jobs will be lost if you continue. Tell Windows to shutdown anyway. When you restart, Windows may tell you that you have print jobs waiting. Tell Windows to delete them.
Before you resume work, open the Print Queue from the Start menu. You should find the queue empty. If you are using Windows XP or Windows Vista and the queue is not empty, you will be unable to print. Before trashing your computer, you can try to clear the queue using a secret Windows command.
Click Start, Run, and type “Net Stop Spooler” (without the quotes). Then press Enter. Shutdown the computer and restart. The print jobs should be removed. If they are not, shut down the computer again, take a deep breath, and then go for a long walk. The queue should be clear when you return. Note that you must restart the computer for your printers to resume normal operation.


Goodluck,
Please don't forget to rate the solution.

Apr 01, 2008 | Epson Stylus Photo R1800 InkJet Printer

1 Answer

What does the User Intervention on a Dell 2130CN printer mean?


Either the print was stopped from printing. check print queue.
Or the printer was turned off during print
Open the inspection doors
pull out ink cartridge, put back in
Check for paper stuck in printer
make sure you print Queue is empty
remove usb and turn off pc
restart and plug usb back

Mar 11, 2015 | Dell 2130cn Laser Printer

1 Answer

So far answers don't coincide with the directions I've been given, which is "Press the WSB Button for 5 seconds."


The print queue is what is locked up. Try deleting the items in the print queue.
Start by pausing the print queue. Then delete the items in the queue one by one.
When you have the last print job in the queue it will probably be jammed up in the transition between the computer and printer. Switch off the printer. This should cause the printer on the computer to become offline.
Try deleting this job abain. If it dissapears then turn the printer back on making sure the computer understands the printer is back online. Then try printing again.
If it does not dissapear then you will need to restart the computer to free up this job. When the computer is back up and running check the print queue again. If the job is gone then turn the printer back on and try printing again. If it is not gone then try once again to delete the print job and it should dissapear this time.
Once the job is gone and the print queue is empty turn the printer back on and make sure the computer understands it is back online again.

Oct 14, 2014 | Canon Office Equipment & Supplies

2 Answers

HP LaserJet 4100 for all applications in windows 7. When I go to print a document and click on print. The print screen exits, the print job doesn't processes, and the print queue stays empty. Noth


Ideas? Yes. I had this happen on an LJ 1000 while trying to print my tax return. I tried emptying the queue, removing power from the printer, etc, etc. What finally worked was to empty the queue (again), disconnect power from the printer, shut down the computer, plug in the printer again, restart the computer, queue up a print job again, and hit PRINT.
Hope this works for you

Apr 11, 2013 | HP LaserJet 4100 Printer

1 Answer

My printer jammed in the middle of a page and after I turned it off, pulled out the paper and turned it back mon its printing 1 line of jibberish and pushing out the rest of the page blank, page after...


Your printer queue still contains fragments of your print job
  1. Remove print job at your computer if listed
  2. Turn off printer
  3. Disconnect printer power supply
  4. Reconnect printer power supply
  5. Turn on printer
Your queue should be empty now.

May 05, 2009 | HP DeskJet 932c InkJet Printer

1 Answer

On this page


goes to my printers page right click on printer select open in print queue select print job the click on stop printing

Apr 20, 2009 | Computers & Internet

1 Answer

Similar problem


Oh, apart from the interesting non-standard lights, you may well be able to solve the problem by emptying the print queue to get rid of the gibberish document. Double click your printer icon (start-control panel -printers and faxes) to bring up the print queue. Right click the queue and select cancel all. Once they are cancelled, turn the printer off and on - have the error lights gone? If so, print a test page, if not, report back.


Nov 24, 2008 | Epson Stylus Color 460 InkJet Printer

1 Answer

Printer deskjet 880c


Maybe there's some document stuck in your printqueue. Next to the systems clock (on the bottom right of your screen) there should be a small printer icon.

Doubleclick it, the printer's queue should appear. If not right click it and choose printequeue.

In the printqueue screen go to File > Cancel all (or an options similar. If the queue is empty. Try printing again. If it won't empty, restart your machine, and try emptying it again (or chech whether it's now empty)

If this doesn't work, download the driver installer from HP's site.
Use the following link:
[HP Deskjet 880c Driver page]

First select your OS though.

Let me know if this helped.

Greetings,

DarkNeogen

Jan 25, 2008 | HP DeskJet 880c InkJet Printer

1 Answer

HP 4650N Will not print more than one copy of a job


make sure when printing it has all checked off in the page range box instead of pages

Aug 28, 2007 | HP LaserJet 4650n Printer

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