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1. Check to be sure your "Number Lock" or
"Function Lock" keys aren't lit. These can lock out certain parts of
your keyboard. If either of these is lit, press them to unlock the
locked portion of your keyboard. These can be found at the top right on
a laptop and between the number pad and main keys on a desktop keyboard.
2. Save all open programs using your mouse. Use your mouse to restart your
computer. This will only work if your computer isn't frozen. If your
mouse doesn't move, press the power button on your Dell until the
computer turns off. Press it again to restart. If the issue was lack of
memory or a locked program, this will unlock your keyboard. Continue to
Step 3 if the keyboard is still locked.
3. Shut down your computer using your mouse or power button. Don't restart. Unplug your Dell.
4. Remove the battery if you're using a laptop by turning the laptop over
and sliding the battery release latch. Slide the battery out and
replace after one minute.
Have a good one!
Step 2
Save
all open programs using your mouse. Use your mouse to restart your
computer. This will only work if your computer isn't frozen. If your
mouse doesn't move, press the power button on your Dell until the
computer turns off. Press it again to restart. If the issue was lack of
memory or a locked program, this will unlock your keyboard. Continue to
Step 3 if the keyboard is still locked.
Step 3
Shut down your computer using your mouse or power button. Don't restart. Unplug your Dell.
Step 4
Remove
the battery if you're using a laptop by turning the laptop over and
sliding the battery release latch. Slide the battery out and replace
after one minute.
try uninstalling the synaptics driver the reinstalling it again, if it doesnt work out maybe your touch pad is having problems, try using usb mouse if it is the same result maybe driver issue or the os itself.
Check to be sure your "Number Lock" or "Function Lock" keys aren't lit. These can lock out certain parts of your keyboard. If either of these is lit, press them to unlock the locked portion of your keyboard. These can be found at the top right on a laptop and between the number pad and main keys on a desktop keyboard.
Step 2
Save all open programs using your mouse. Use your mouse to restart your computer. This will only work if your computer isn't frozen. If your mouse doesn't move, press the power button on your Dell until the computer turns off. Press it again to restart. If the issue was lack of memory or a locked program, this will unlock your keyboard. Continue to Step 3 if the keyboard is still locked.
Step 3
Shut down your computer using your mouse or power button. Don't restart. Unplug your Dell.
Step 4
Remove the battery if you're using a laptop by turning the laptop over and sliding the battery release latch. Slide the battery out and replace after one minute. For desktops, disconnect the keyboard from the desktop. Reconnect after one or two minutes.
Step 5
Reconnect the power adapter or AC cord. Start your computer.
Step 6
If your keyboard is still locked on a Dell desktop, disconnect the keyboard. Restart your computer and reconnect the keyboard after the system boots. Allow your operating system to recognize and reinstall the keyboard.
have you recently installed new os or been into the bios for whatever reason.
quite often when restart from bios mousepad doesnt work;usually comes back on after shut down and reboot(not restart)
if you think drivers gone download driver from hp.com
I don't know if this would help however I had a problem with my keyboard earlier today. What I did was restore my computer to an earlier date. In my case I restore it to yesterday date and it worked.
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