Question about Linksys Wireless-G WRT54G Router

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AT home we have bundled cable TV, internet, and phone service from COMCAST. While watching TV last evening (computers were off, all phones were on their "hooks" - no active calls) there was a momentary (1-2 sec) loss of power affecting lights, the TV and the microwave clock. The TV and lights came back on (I didn't notice the microwave clock until this AM but it was able to be reset OK), but the TV channel guide had been lost (it rebooted itself later). HOWEVER (this is the reason I am inquiring--the above is the context) I had also lost internet connection. My COMCAST modem was linked to our Linksys Wireless-G router (model WRT54G v4), and my desktop computer was hardwired into the router. Neither my desktop nor my laptop were able to make internet connection. When I moved my desktop computer connection from the router to the modem, I could connect to the internet; so the modem appears to be OK. I have tried rebooting the router (unplug, wait 30 seconds, replug into power source), but that by itself doesn't seem to solve the problem. I have also tried to press the reset button on the router. The button seems to mover very little, if any, but with no effect in terms of restoring functionality to the router. What are my next steps? Are there other things I can try short of buying a whole new router? Thanks. Charles (217) 679-1874 (home-Comcast line) (217) 816-3398 (cell phone - Sprint)

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Good afternoon Charles,
1st, are all of your indicator lights functioning on the router. Indicators should include 1) Power indicator 2) Network connection (1,2,3 or 4) 3) PC activity indicator (random blinking) and 4) the wireless indicator ( rhythmic cycling, 1 second on, 1 second off.
If the PC activity indicator is not on, try switching the cable to another port. Disconnect power to the router, then switch the cable to a different port.
Good luck, let me know.
Regards,

Posted on Jul 13, 2009

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