Question about SanDisk Sansa Clip MP3 Player

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My sansa clip simply wont turn on...the battery is full i am sure of it but when i hold the on button nothing happens

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I've had my sansa for over a year with no problems, now all of a suddenly it stop working except with plugged into the computer. what happened?

Posted on Aug 11, 2009

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Try reseting it there should be a reset button somewhere on the device

Posted on Jul 13, 2009

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My player got hanged.and its not functioning? what probably the cause and how can i deal with it? it cannot be turned off..the menus are not functioning


Hi,you need to rest your mp3 player...

How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.

Instructions


Complete Reset

Turn Sansa Clip on. Press the "Menu" (home) button.

Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."

Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.

Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)
.


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.



Tips & Warnings
How to Reset a Sansa Clip
The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.

Instructions


Complete Reset

Turn Sansa Clip on. Press the "Menu" (home) button.

Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."

Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.

Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)
.


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.



Tips & Warnings

You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.

Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.


You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.

Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

Feb 19, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

My Sansa Clip just stopped playing and shut down. I cannot get it to turn back on or to charge on my computer. This is the 2nd one I have had this happen with. What is the problem?


On my e260r, that happened while I was just getting done with a bike ride. Figured it was the humidity from being in a pocket. I simply fixed it by pulling out and immediately reinstalling the battery.
On my Clip+, the first bike ride that happened. I just held down the power button for about 20 seconds then tried to turn it on and that somehow fixed it.
Same case as yours... just stopped playing. Wouldn't respond to controls nor do anything when plugged into computer. Just dead. Try it holding down the power button and trying to restart and if that fails, do the battery thing.

Nov 03, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My sandisk sansa clip 1gb wont turn on


Make sure the player is fully charged. 1. Connect the player to the PC. 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, 1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged 1. Leave the player connected for approximately 2 hours to charge. 2. Disconnect the player from the PC. 3. Verify if you can turn on the player. 4. Reset the player if necessary.
To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Here is how to get to the battery, 1. Press the battery compartment in while sliding to the right. 2. Remove old battery. 3. Insert new battery or reset the old battery. 4. Close the battery compartment. Then try and see if it will come on with out the battery hooked to your computer. 1. Remove the battery. 2. Connect the player to the PC to verify if it turns on. 3. Re-seat the battery to ensure proper connection. 4. Verify if the player turns on.

Jan 29, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

How do i get into the sansa when it says not enough space for db


It happened to me after I formatted my Sansa into a NTFS file system. This is how I solved it:
1) Connect your Sansa to the PC (if the player won't turn on try hold the middle-button while you're connecting it).
2) On My computer right-click the player and choose Format (make sure it's set to FAT32).
3) Now you can turn on your player normally - when you're inside the player menu choose Settings->Format. This will re-create all the player sub folders (music, audiobooks etc).

That's it...
Hope that work for you too... ^_^'

Jan 28, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa clip sandisk 2gb won't charge. Thought it was low and after plugging it in to computer overnight it wasn't fully charged but worked the next morning but suddenly died. Now it won't charge. Sansa...


I had the same problem this morning, albeit with my 8G Clip. Nothing worked -- the thing seemed dead as roadkill -- until I found a link about "forcing MSC mode." Basically, it told me to hold down the center button while plugging my Clip into my computer using my USB cable. Suddenly, boom! It's awake and alive and happy again. I'm unsure how that works, but that did it for me.

Nov 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip will not turn on.


hey dude something is lose inside it has no connection to the battery but the actual port that you plug your pc in does ... myn is also like that and iv had it for a year now,,,,

Jul 09, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Frozen


Try the hard reset.
Press and hold the Power button for 10-15 seconds to turn it off, once it's off, turn the device back on.(make sure the hold is off)

Jan 11, 2009 | SanDisk Sansa Clip MP3 Player

4 Answers

Sansa disk e 260


I had the same problem with mine freezing. It happened when I kept pressing the back track button (on left side) to go back to an earlier song. It then froze in the middle of a song, couldn't hear the song, the time of the song was frozen, etc., and the unit stayed lit, despite pressing all the buttons. I tried holding down power but nothing happened. I read another person's post that you need to hold it down 15-30 seconds. I did this and it worked, you just have to hold it down until it shuts down, which was about 15 seconds as suggested, could be longer for others.
For me, next time I wont keep clicking the tracks repeatedly, I'll simply go out of the song and back to the song I want through the menu.
Thank you for the good posts. Glad I didn't have to mess with the battery like others....



May 14, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Sandisk sansa clip mp3 player


I had a similar experience with my Sansa Clip MP3. It wouldn't come on at all, and when I connected it to my computer, a malfunctioning error came up. After browsing the net, I saw a suggestion to fix the problem.

Simply, you must slide and hold the power button for about 15 seconds. This should reset it.
Try to put it on again and it should work! Goodluck!

Mar 07, 2008 | SanDisk Sansa Clip MP3 Player

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