Question about Brother HL-2070N Laser Printer

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A small white wheel inside the printer that feeds

A small, white wheel inside the printer that feeds the paper has broken, and causes the printer not to work. How can I get the part ordered?

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Hello Sargentjonat,

I have found the service manual of the Brother HL-2070N. Here is a link to the manual:

http://www.megaupload.com/?d=TLIPIA9N

If you can find your gear in the manual then you could find the replacement part number. It's a long document so just Ctrl+F and search for gear.

After that you could try locating a brother service center and calling them. If you go to brother.com and select support there is a service center locator. I have not dealt with brother for replacements before so I don't know their process.

I hope this information can help,
Adam.

Posted on Jul 13, 2009

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Hello gemma almond,

Welcome, and thank you for using FixYa!

To answer your question: Your printer will need to be cleaned inside and checked for small shards of paper jammed within the paper feed path.
If you look inside of the printer, you will see small, rubber, feed tires (wheels) that pickup the paper. These tires also ensure that the paper feeds entirely through the printer. These tires can become dry and coated in clay off of the paper you use. Once they become coated, they slip on the paper.
Use a paper towel with Windex or Rubbing Alcohol to clean up these tires and an access ink you see inside of the printer.
This should fix your issue.

Have a great day!

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The paper will not feed at the moment of printing so disconnected printer on doing so to remove it from the office a small white plastic wheel dropped out Is this fixable or is the printer naff


Hi,
Yes the printer is fixable, the while plastic wheel which dropped down was the rollers wheel which can be fixed by a technician. And the problem with paper not feeding is due to dirt in the roller or paper jammed inside. Hope this helps.
Please rate if the solution was helpful, thanks!

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A small white plastic piece has broken off the bottom of the printer. I am not sure where it has come from. I think the paper carrier may have been forced and caused this problem. Now the printer is not...


In my experience, what you say might be correct. The small white broken piece could be the arm that comes down and touches the top sheet of paper in the tray, so it knows how much paper is loaded. When there is no arm, it can not recognize that there is paper loaded, thus NO PAPER FEED. I have fixed one of these in the past, but I had 2 identical printers to mix and match parts. I am not sure what it will cost you, you would have to call the repair center and find out. It took me about 2 hours to fix, so I hope a professional could do it faster than that.

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This is caused by the paper feed wheels (small spiked metal wheels to draw the paper through the printer.) Unfortunately, there is no way I know of to fix this, but you could try using different types of photo paper.

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Paper is loading crooked and causing a jam


Sounds like there is something that has fallen into the paper feed path. Shutdown printer, unplug power from back of printer, and remove paper. With a flashlight, inspect the area around the paper feed roller for any debris (one time I found a penny lodged on the left side of the roller) that might have fell inside path and for damage to rubber wheels. Ink can build up on rubber wheels causing the paper to misalign. This can be cleaned off with q-tips and 91% Isopropal Alcohol or Dilute. If debris is found and cleaned then reload paper into feed path, make sure paper guide tab is in position against paper source. Plug printer power back in, turn on printer and push the paper feed button. If that doesn't fix problem the only other solution is the replace the paper feed roller or buy another printer. Let me know if this fixes the problem or if you find another issue. Have a Nice Day!

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The paper deck is full but wont print. display reads "no paper feed"


The paper feed wheel (located in the front just inside where the paper tray goes) could be missing, broken, or the clutch that drives it could be bad. I'm not sure this will work but try to look at the wheel with the tray removed, and print a page, see if it rolls.

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1 Answer

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take a look inside the printer there are a few small rubber wheels (where paper comes out)
most likely you have a small piece of paper jammed and blocking the left wheel from pulling the paper. they are very delicate so be gentle with them. the issue may also be caused from the back set of wheels where the paper feeds into the printer.
I have a straight piece if clear plastic thet is approx same size as sheet of paper and this is what I use to clear paper jams. The best way to prevent this from happening again is to remove paper when not using and cover printer with a small towel. I have found p-clips and all sorts of junk in clinets printers.

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As you will probably know E 3 on Pixma is paper jam.

Double check that there is no paper inside, and turn printer upside down shaking it a bit to check if there is any small foreign object (screws, pins, coins etc.) stuck inside.

When there is no jam in the paper path, this problem is typically caused by a broken part in the paper feed mechanism, in the page unit.
The paper feeding mechanism has two white plastic gears connected together with a central spring, near to the waste ink tank, at the bottom of the printer.
This are quite delicate, they often get stuck or boken, or you lose the spring, and the printer stays stuck with E3 error.

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This is related to the paper feed roller:

Check encoder disc if it is stained with ink or broken (its the round foil disc which is fixed on one of the three white big gear wheels on the left hand side). It should turn around without any scratching sound!

Check if another gear wheel is broken (right hand side behind the purge /parking station). Here you will find the gear box which is shifted by print head (little white plastic coming out of the metal plate between purge station and absorber box)

Pull out the paper tray and try to turn the paper feed roller by hand. You can reach it when seeing from bottom without the tray.

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