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Drive plays CDs but not DVDs

I wonder what's going on? I've tried a handful of CDs and DVDs to find out if it's an isolated event or not, but the results are the same.

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Re: Drive plays CDs but not DVDs

I am assuming it is a DVD drive ...

1.) Try the drive on another computer to see if it is working.. If not the drive is damaged.. Replace it..

2.) If it is working the the problem is your computer software.. BACK UP and format the drive then reinstall your windows , drivers and software, verify the drive works :)

3.) Try the drive on a different port on your main board,, If still nothing please let me know

Posted on Dec 30, 2007

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The drive plays DVDs and can read doc files, but

This problem is normal and exists with many CD/DVD drives.
On some of the drives, if you put in blank discs and try to open the disc in My Computer or Windows Explorer, Windows displays no contents or a blank disc. Whereas on other drives, you get the error message that you mentioned about incorrect function.

What software are you using to burn CDs or DVDs? Are you able to burn CDs but not DVDs or you can't burn both the discs? Did you try a CDs with a different make/manufacturer? Some drives refuse on some disc makes. Try another disc and another writing speed, or try the lowest writing speed available with your software.

Hope that helps,

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If your DVD/CD drive was not doing this before, know that it is getting spoiled, especially on it's lens. Or the CDs and DVDs which don't play might be burnt on a higher speed which is not supported by drive. Try to use CDs and DVDs burnt at the speed recommended by the drive's manual, usually a maximum of x24 for CDs and x16 for DVDs.

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