Question about Brother MFC 9700 All-In-One Laser Printer
So I disassembled and cleaned all mirrors and lenses inside the document scanner assembly, reassembled and tested. Made no difference.Cleaned glass. Poor copy quality through ADF or flatbed scan - doesn't matter. Performed 05, 55 and 01 resets. Any other ideas anyone? I'll try anything at this point.
Actually the Brother 9700 has a widespread issue with the voltage current running through the drum. There is no miracle solution with this particual issue. The only solution my company has found was to use OEM drums, reman drums have a voltage problem for some reason. Reman toner fine, reman drum no. It took us about six months to figure it out, we tried everything scanner assemblies, scanner bulbs, cartridge contacts, interconnect board, LVPS. Literally everything that had to do with the scanner assembly. Nothing fixed the issue, until I grabbed a brother OEM drum and tried it in the unit which, I had been working on for three days.
Once again, you can change the scanner assembly all you want but more than likely if you are using a reman drum that is what is causing your issue. Keep in mind though I am only saying this is an issue with the 9700....the 8440,8660,8460, and even the ancient 4100 all work fine with reman's It just seems like a design flaw.
Posted on Nov 20, 2009
You need to go to reports and print out something like the user settings list. If it looks bad as well, then your toner or drum is at fault. if only faxes and copies look bad then you need a new scan assembly.
Posted on Jul 13, 2009
Test print is good. copies on glass only sharp when copy mode is set to 'text', but needs to be reset to 'text' each time. It won't stay on the 'text' setting.
Posted on Feb 27, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 22, 2010 | Brother IntelliFAX 4100 Laser Fax
Jul 21, 2008 | Brother MFC 9700 All-In-One Laser Printer
Dec 15, 2009 | Brother MFC-7420 Printer
Jun 17, 2009 | Sharp AR-M350N Black and White Copier
May 24, 2009 | HP Photosmart C6180 All-In-One InkJet...
Apr 10, 2009 | Brother IntelliFax-2820 Laser Fax
Jun 29, 2008 | Brother HL-2040 Laser Printer
Nov 27, 2007 | Brother IntelliFAX 4100 Laser Fax
Aug 03, 2006 | Brother IntelliFAX 4100 Laser Fax
May 09, 2013 | Brother MFC 9700 All-In-One Laser Printer
404 people viewed this question
Usually answered in minutes!