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Can be for at least two reasons. The device did not survive the power outage. Special the sudden come back of the power, or the memory card is corrupted. Try to read the card in a external card reader connected to the computer. When it still has everything on it, it must be the photo frame what is defect. When the card is corrupted, try to format it, or when you don't have a backup, FIRST try to recover the data with a recovery program.
free software to recover your files on a memory card:
Try the simple stuff first ... turn the picture frame off. Then remove the AC power adapter from the a/c socket in the wall. Wait 30 seconds then plug the adapter back into the wall outlet. Turn your picture frame back on and notice any error messages that may get displayed.
If you have not already done so, try another power adapter. In some cases, the cord between the power rectifier/step down transformer (the part that actually plugs into the AC outlet) and the connector at the frame end, becomes kinked or broken. The connector at the frame may also have become worn and not propely connected? If a second adapter does not work then the unit is faulty. Take it to your nearest service center for repair. (it may be less expensive to purchase another digital frame?)
First check to make sure the power plug is firmly seated in the frame. Verify the power cable is plugged into a working outlet. If the outlet is good, the cable fully inserted and the frame fails to turn on the power supply itself is faulty. New supplies can be found on ebay amongst other places.
On the back of the frame remove the memory card, then You need to use a pc with a Memory card reader, you can get usb card readers that simply plug in your usb, then copy all the pictures you want on the card from pc.
1. Turn the frame off. 2. Unplug the power cable from the wall outlet. 3. Remove any memory card or flash disk from the frame. 4. Connect the power cable directly to a wall outlet. 5. Turn the frame on. 6. Use a paper clip to press the button inside the pinhole on the back of the frame.
If after trying the above steps and the frame still have the same problem, then we need to send the frame in for a repair as per warranty guidelines.
Your frame will be repaired per warranty guidelines.A product is warranted for 1 year from the date-of-purchase. For an In-Warranty repair, a “Proof-of-Purchase” is required.If the repair center finds any customer induced damaged, the warranty will be voided and you will receive a notification from the repair center in such cases.
The power adapters for the SP15MW's burn out very quickly so every thoug you have power in the outlet, it is not getting to the frame. Take the adapter to Radio Shack to have them test the voltage. If it's dead, you need to replace it and then the frame will work.
1. Turn the frame off. 2. Unplug the power cable from the wall outlet. 3. Remove any memory card or flash disk from the frame. 4. Connect the power cable directly to a wall outlet. 5. Turn the frame on. 6. Use a paper clip to press the button inside the pinhole on the back of the frame.
If after trying the above steps and the frame still have the same problem, then we need to send the frame in for a repair as per warranty guidelines.
Your frame will be repaired per warranty guidelines.A product is warranted for 1 year from the date-of-purchase. For an In-Warranty repair, a “Proof-of-Purchase” is required.If the repair center finds any customer induced damaged, the warranty will be voided and you will receive a notification from the repair center in such cases.
1. Turn the frame off. 2. Unplug the power cable from the wall outlet. 3. Remove any memory card or flash disk from the frame. 4. Connect the power cable directly to a wall outlet. 5. Turn the frame on. 6. Use a paper clip to press the button inside the pinhole on the back of the frame.
If after trying the above steps and the frame still have the same problem, then we need to send the frame in for a repair as per warranty guidelines.
Your frame will be repaired per warranty guidelines.A product is warranted for 1 year from the date-of-purchase. For an In-Warranty repair, a “Proof-of-Purchase” is required.If the repair center finds any customer induced damaged, the warranty will be voided and you will receive a notification from the repair center in such cases.
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