When i turn on my phone i get a message saying smartchip rejected
When i turn on my phone a message pops up that says smart chip rejected. i cant do anything on my phone unless i take it out. its the one that came with the phone. how do i fix that? will i need a new smart chip? if so, how do i get one?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Turn off the phone. Take the battery and sim card out. Make sure there is no dust or dirt of where the sim card goes. Blow air (from your mouth) of where the sim card goes. Then place the sim card back in the phone. Make sure it is in the right position. Copper contacts facing downward. Put the battery back in your phone. Turn it on. See if the smartchip rejected goes away.
If not you may need to contact your Phone Provider Tech Support to troubleshoot and confirm that you may need a PUK Code to register or you may need a new SIM Card, as they do fail from time to time.
Your smartchip apparently isn't active with your cellphone service company. Are you certain that the chip you have installed in the phone is the one that your cell service gave you currently? You mentioned putting minutes on your phone, so I'm assuming you have a pre-paid plan. You must have a smartchip that's specifically set up for that type of service.
You are placing the smart chip on top of the smart chip holder. It's a little metal square where the smart chip should go. Lift up the metal square and place the smart chip underneath. I had to go to my local AT&T dealer to figure this out.
You have to insert the smart card all the way in on these phones. You can use a pen cap or something to push it all the way in there until it goes all the way in and click and stays there. Then it will not say " insert smart chip" anymore.