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Sounds like it. If you bought it via Amazon or eBay, you can lodge a complaint. If you paid by credit card, you can phone them and ask for a charge reversal. They will refund the money immediately, and then it is up to the seller to argue their case with the credit card company to get repaid. They aren't going to be able to do that :>) If you paid via PayPal, same thing, you are the one with rights, the seller doesn't until you are fully satisfied.
Probable cause. Plastic on/off power switch slider is cracked and cannot operate actual power switch. Need to disassemble netbook to gain access to switch. Superglue may provide temp solution but best option to contact Samsung for part.
eBay and PayPal charge fees to sellers. eBay charges the seller fees, usually it's 9% of the final sale price plus shipping. But the seller can get the final value fee back if he/she will file the cancel transaction case. You will just need to agree to it once it's filed by the seller. With regard to PayPal, they charge 2.5% of the total receiving amount. But the seller can contact PayPal for credit once there is a reversal of payment, a refund.
Since it's not your fault, the seller do not need to charge you anything. If you will have problems with the seller, you can report the seller and can leave negative Feedback (within 60 days since the date of purchase)