Question about Brother MFC 7420 All-In-One Laser Printer

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My printer folds the paper in the back accordian

My Brother printer MFC 7820 N folds the paper in the back accordian style. What can I do?

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  • 133 Answers

Check the drum unit and toner unit, also check on all rolls inside the printer.
if still not working you can send it to me to fix it for you.

Posted on Aug 11, 2009

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My Brother 7820 has paper jam problems. Also, It tells me to change drum soon but it has a brand new drum. Please help.


The brother website has a great troble shooting area. Also if you can not get it fixed using the website the people at brother customer support are very helpful. I am talking from experience.

Oct 25, 2010 | Brother MFC-7820N Laser Printer

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Paper jam in back, accordian fashion, cannot extract lexmark e328


There might be a access door in the back of the printer, remove the door and gently pull the paper out.

May 26, 2010 | Lexmark E322 Laser Printer

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Constant paper jams


For the accordion jam, open the back panel. You'll see two screws on the left and on the right. Unscrew them and try to take out the part with the small plastic roller out. Clean the rollers. Then you'll see another rubber roller on the ceiling of that part. Clean them with a damp cloth and rubbed them gently. Then screw back the part you took out and close everything back up. That should clear the jam.

Oct 28, 2009 | Brother MFC-7820N Printer

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Brother 2820 constant paper jams


Most likely the fuser is worn out, and needs replacement

Jun 02, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Back cover open will not go away ... even though back cover is closed!


This is a common problem with the Brother 7820 printers. If you open the back cover, there is a black tray in front of the fuser roller that falls back. That black tray has an arm on the inside on one side that triggers the back cover open message. try pushing that tray up firmly against the back with the back cover open and see if the message disappears. If it does, try taping folded paper to the rails on inside of the grey back cover. The verital plastic rails are what push the black tray into the printer. By taping the paper on you are adding depth to them which will push the black tray further into the printer. If this doesn't work and you cannot get the message to go away from pushing on the black tray, there may be a problem with the trigger. If this were the case I would replace the printer. You can find the 7820 refurbished for $99 online. Just google 7820 refurb.

Apr 15, 2009 | Brother MFC-7820N Printer

1 Answer

Paper jams 1/2 way through drum/cartridge. Jams like an accordian, with 1/2 page printed. My printer is a Brother mfc 7420. About 2 years old.


Take the toner cartrige out, look around with a flashlight for a piece of paper or something that could jam the works. Check the movable tab that comes out of the front of the machine to hold paper up, maybe it has gotten crooked or something. Don't have anything in front of the machine to block the paper coming out. A can of compressed air can be used to blow the machine out.

Apr 12, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

How to clean the paper feed for brother mfc 7820 multiple jams


It's difficult to said just by typing, you better get your printer services person to clean it for you.

Mar 22, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Paper keeps getting jammed at the back


What happened is that the fuser has quit working properly. You would need to have the fuser replaced.

Mar 21, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Won't print; model 7820n; message: back door open, close back door; need help my brother 7820 continues to not print with the messgge :back door is open and it isnt. Also the printing keeps folding up...


first check and make sure that the back diir sensor is in place next if the paper is not going all the way in to the fuser section, you will have to remove the fuser and take it apart and remove paper in it, the paper is probally holding down the fuser sensor in side of it good luck brother sr, tech

Jan 18, 2009 | Brother MFC-7820N Printer

1 Answer

I have the Brother MFC-7820, I just purchase a laptop with a Windows Vista. I am unable to use the printer. What do I do?


23/Feb/ 07: Updated the Brother original driver(Full Driver & Software Package) for the following products to fix a driver installation problem: FAX-2820, FAX-2920, DCP-7020, DCP-8060, DCP-8065DN, MFC-7220, MFC-7225N, MFC-7420 ,MFC-7820N, MFC-8460N, MFC-8660DN, MFC-8860DN, MFC-8870DW, MFC-9420C 

And here is the link of the updated full driver and software package. After you download this, you should be able to run the MFC 7820 with your new laptop=)

Nov 25, 2008 | Brother Office Equipment & Supplies

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