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IBM LASER24 printer - won't print - displaying '61 Error - please call for service'.

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There is a bypass to this as I have this printer with the same problem.

When you power it on go to the button panel under the lcd and press

"online" then "continue" then "page eject" and it should begin warming up.

Posted on Jul 22, 2010

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My hp envy 5530 is only printing half a picture

If it is only printing the top half then it is quite possible you are running out of ink. Try printing on only black and see if this works. When is the last time you replaced the colour cartridge?

Feb 25, 2015 | HP ENVY 5530 e-All-in-One with 2-month...

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How do I by pass align instructions

Regarding your recent inquiry about the HP 61 black.....OR....HP 61 color ink cartridge error message and inability to print to your HP ENVY 5530 printer, this type of problem could be an electrical connection issue between the printer and the cartridge (i.e. dirty electrical contacts on either the cartridge or printer carriage flex cable surface), or more likely, an internal micro-electronic failure inside one of the HP 61 ink cartridges (please note it is very rare for both ink cartridges to fail at the same time - hence one of them is likely causing the current issue).

To determine which cartridge is causing the error condition and to check the electrical health of both ink cartridges, please run the 'Tap 41' diagnostic test below (PROCEDURE B.).....

NOTE: If the LCD screen is 'frozen', then one of the ink cartridges is likely suffering from marginal internal electrical performance and may need to be replaced - SEE DIAGNOSTIC STEPS BELOW. Please visit:

Please first verify the age of the ink cartridge(s)....look at imprinted date on front (or back) of ink cartridge. If this 'warranty expiration date' has expired, then potential cartridge failures can occur due to internal corrosion, etc.

NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.

An internal electrical failure of a cartridge can be confirmed by performing the following steps which will help rule out other variables which could also be causing the issue.


A.Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding:

[HP Deskjet 3510/3512/3520/3051A/3054, ENVY 4500/5530 & Officejet 2620/4630/4635/3512 MODELS]

B. Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test (refer to 2nd video at the following link so you understand how to analyze the test print - though you will use steps 1 thru 6 below to activate the test report):
    1.Using two fingers, gently tap the 'Return' and 'Home' keys on touchscreen until the 'Support' Menu is displayed (for example, press the button 3-4 times each in alternating succession).
    2.At 'Support' menu, select the upper right button until the 'Reports Menu' is visible. Select OK.
    3.Press upper right button until 'print mech button tap' menu is displayed.
    4.Press OK, the 'code = 0' menu should be displayed.
    5.Use arrows keys to change value to 'code = 41' (i.e. press and hold right arrow key). When 'code = 41', select 'OK'. NOTE 1:The Tap 10 self-test print may also be initiated via 'code = 10'
    6.The diagnostic 'tap 41' test report will print. (see video here: )

    -- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health. A good HP 61/61XL color cartridge should display 612 good nozzles, while a good HP 61/61XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced.

    ---If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink. Both the 'Tap 41' and 'Tap 10' tests are 'forced print tests' - the printer will make every attempt to print the pattern whether the ink cartridges are good or bad...the patterns should be utilized to diagnose cartridge health. If 'regular' printing is still not possible then one (or both) of the ink cartridges is damaged.

    C. Print the Self Test Page (HP TOUCHSCREEN MODELS; when cartridges are functioning normally with no cartridge errors):

    1. Load plain white paper in the input tray.
    2. At printer's LCD screen, navigate to TOOLS menu.
    3. Choose 'Printer Status Report', - the self-test report should print.

    *Many cartridges eventually do encounter problems or failures. The "Incompatible Cartridge(s)" / "Print Cartridge(s) Problem - Refer to printer documentation."error message is typically indicative of failed micro-electronics internal to the ink cartridge(s). Also, it is common to have a marginally performing ink cartridge (which was performing ok before) in the adjacent slot (i.e. color), then when a marginally performing cartridge is installed into the other slot (i.e. black), both of the ink cartridge(s) then get flagged with electrical errors. Running the 'Tap 41' cartridge health diagnostics test will confirm the active state of both cartridges.

    For reference, the following page provides a complete review of the majority of cartridge fatal error messages you may observe on your printer at one point or another:

    If your printer works routinely after inserting a brand new HP 61/61XL black.....OR....color ink cartridge in it, this will confirm root cause per the suspect ink cartridge.

    For advanced printer diagnosis please refer to .pdf file at the following Inkjet411 support link:

    Unfortunately the micro-electronics in many of the newer HP 61 integrated ink cartridge lines are quite fragile (due to low-cost materials used in the manufacturing processes), so results of repeated cartridge usage/longevity will vary from one extreme to the other. As a suggestion, if you print more than 15 pages per week, then you may want to consider moving over to an 'individual ink tank' printer system....these are very "refill friendly" and you will not encounter cartridge failures. For information on REFILL FRIENDLY printer models please visit our support site:

    CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors.

    HP 61/61XL Ink Refilling Services & Additional Cautions:

    If you ever need to purchase a new HP 61 ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (purchases available to USA residents only). These are refilled original ink cartridges which have been electrically bench tested to guarantee satisfactory performance.

    For any additional questions you may have please contact us directly:

Feb 04, 2015 | HP ENVY 5530 e-All-in-One with 2-month...

1 Answer

I have a IBM 9068 Model S01,it is sometimes showing error code 18.If I tilt up the printer assembly during the printer power on it is ok.If I tilt down the printer assembly meaning to it's original...

Error 18 is a "Paper Edge Search Error".

1. Check document for damage and check it meets specs.
2. Check that Ribbon Cartridge is installed correctly.
3. Do "Form-Edge Sensor Service Check"
4. Do "Platen" adjustment.

Sensor Status Display:

. Start Self-Test (press and hold Start 1 on panel: then turn on printer. Keep holding button until at least "00" is displayed.
2. Use a magnet to override cover closed/open sensor to the left of the Start1 button in the indent.
3. Press Reject Off button until "4" is displayed.
4. Press Start1 button to shift to next digit.
5. Press Reject Off to display "4"
6. Display should now read "44"
7. Press Start2 button. The LED display indicates sensor status'
8. You will see changes with inserting paper or removing paper.

Perform sensor status display as stated above. The sensor is located on the print head carriage on the left side.

1. The upper right vertical segment of the left LED digit is assigned to the form-edge sensor for Command "44"
With no paper the LED segment is unlit.
2. Check the sensor by inserting paper. Move the print carrier to the right to access the sensor mounted on the print carrier.
If the LED segment becomes lit when you insert the paper, and becomes unlit when you remove the paper, sensor is OK.
3. If the sensor does not work, check that the sensor cable is connected correctly. If the cable is okay, replace the following one at a time:
a. Form Edge Sensor -46H2648
b. Form Edge Sensor Cable -46H2730
c. Main Card -
1.46H2632 - Serial Interface
2.46H2634 - Parallel Interface



Mar 28, 2011 | IBM Office Equipment & Supplies

1 Answer

We changed the fuser on the IBM Infoprint 40 Model #004, Type 4332. However, after changing the fuser, we still get an error code in the display that says "008 Change Fuser." What does code 008 mean? ...

008 is the printers code to tell you to replace the Maintenance Kit. IBM Part Number 90H3567. After installing it, you have to make sure to tell the printer to reset the count value for that maintenance kit.

Jun 11, 2010 | IBM Office Equipment & Supplies

3 Answers

My IBM 4230 printer has a 056 error does any one know what that error is and how to fix it

MACHINE CHECK X Y Z. SEE USERS GUIDE. A firmware error has occurred.

Here is a solution:

1. Turn off the printer.
2. Wait 10 seconds, then turn on the printer.
3. If the printer displays this status code again, call for

sorry if this doesnt work you have to take it in for service...

Feb 24, 2010 | IBM 4230 Model 101 Matrix Printer

1 Answer

Getting error 61, call for service

a bypass is when you turn it on,
press "online" then "continue" then "page eject" and it should come online and begin warming up....

Nov 09, 2009 | IBM Network Printer 24 Laser

1 Answer

IBM Printer 4247 in Parallel Mode

They are auto switching units. All you have to do is configure it correctly and send a job, it selects the interface your are printing thru.

If you have any questions or if you are looking for parts for this unit please contact me back.


Rory Cardenas
Midrange Repair and Parts
3821 W. 127th Place
Alsip IL 60803
708-597-4222 x240

Jul 02, 2009 | IBM 4247 Model V03 Matrix Printer

2 Answers

IBM network printer 4317 has error 61

I get this error every time I start the printer. I press the ONLINE, CONTINUE/ENTER, PAGE EJECT, CANCEL PRINT keys (in that order) and the error goes away. I've been running this way for over 5 years.

Jan 06, 2009 | IBM Network Printer 17 Laser

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