Question about Logitech Harmony 550 LCD Remote Control

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It stopped functioning. Replaced batteries. Nothing. Tried reprograming, firm ware and software update. Still nothing. Screen displays "Welcome to your remote" but no buttons function.

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I just got off the telephone with Harmony support with the exact same problem. The rep. indicated that this is usually caused by one of the buttons being stuck. Sure enough, my #1 button was stuck. All is well now. Call 1-866-291-1505 if that does not help.

Posted on Sep 13, 2009

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Posted on Jan 02, 2017

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SOURCE: Remote stops working at Welcome to your remote.

Hey,

The link below actually got my Harmony 550 working properly. I hope this helps you!!!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10746

-Kennedy

Posted on Feb 28, 2010

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