Question about HP LaserJet CM1017 MFP All-In-One Color Printer

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Will not print red, changed magenta cartrage still

My printer will not print reds, changed to new magenta cartatage and still no red. Cleaned removed all caratages and cleaned with lint free cloth still no reds

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I have the same problem, any luck?

Posted on Feb 02, 2010

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I have the same problem. I also replaced the magenta cartridge. After extensive on line chat support with HP, it was determined to be a hardware problem, which they said they would fix for $299! Or "Trade Up" to a different LaserJet for $399, which is $50 more than it sells for with a rebate on their website. I am pursuing more options with their "Commercial Solutions Center" 1-800-HPINVENT (1-800-474-6836) This wasn't sucha great invention...

Posted on Oct 22, 2009

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Posted on Jan 02, 2017

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