Question about Konica Minolta magicolor 4650DN Laser Printer

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The printer is not being detected on the network. The printer network settings are all OK and a test print can be done from the printer. The network cable is OK.

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  • Dustin  Campbell
    Dustin Campbell May 11, 2010

    You are saying that you can do a test print correct? But when you want to print a document in for example wordpad it will not print and says what error? and 1 more thing what type of printer is it and are you running windows OS or Mac?

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Reset its ip adreses.
go to printer menu then find tcp ip settings set ip addreses ,subnet mask and default gateway then check ping.If you get reply then it is in network.
the ping coomand is type as "ping 192.168.1.1 -t"
for example.then if you get reply then it is in netwrok.type this coomand in command prompt.

Posted on Jul 13, 2009

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HP photosmart c309 printer continues to not print or will only print the header and stops printing. How do I fix it?


Network troubleshooting
If you are encountering issues using your HP Photosmart over a network, try the following steps in the order listed:

  1. Turn off the router, product, and computer, and then turn them back on in this order: router first, then the product, and finally the computer. Sometimes, cycling the power will recover a network
    communication issue.
  2. For wireless networking issues, run the Wireless Network Test from the product control panel.
    1. Press Setup.
    2. Press the down arrow button until Network is highlighted, and then press OK.
    3. Press the down arrow button until Wireless Network Test is highlighted, and then press OK.
      The Wireless Network Test prints.
    If a problem is detected, the printed test report will include recommendations that might help solve the problem. If you need to change the network settings on your product or have never run the Wireless Setup Wizard, do so now.
    Double-click the HP Solution Center icon, click Settings, click Other Settings, select Network Toolbox, and then select the Wireless Setup Wizard link.
  3. If the previous steps do not solve the problem and you have successfully installed the HP Photosmart Software on your computer, run the Network Diagnostic tool.
NOTE: The diagnostic test might prompt you to connect a USB cable between the product and your computer. Position the product and computer near each other and have a USB cable readily accessible.
To run the Network Diagnostic tool. In the Solution Center, click Settings, click Other Settings, and then click Network
Toolbox. On the Utilities tab, click Run Network Diagnostics.If you are unable to run the Network Diagnostic tool or it does not help solve the problem, check the following sections for additional information:

  1. Make sure that the computer is connected to your network
  2. Make sure that the product is connected to your network
  3. Check to see if the firewall software is blocking communication
  4. Make sure the product is online and ready
  5. Make sure the HP Device Discovery software is running

Sep 09, 2014 | HP Office Equipment & Supplies

1 Answer

Set up wirelessprinter hp


INSTALLING A NETWORK PRINTER These instructions generally apply to all network printers with built-in network cards (print servers) such as HP LaserJet printers, IBM Infoprint laser printers etc. This example is for a network HP LaserJet printer. To install a HP printer (with built-in Jetdirect print server) as a network printer on a wireless network . You need to do the following -
1. Open the printer\'s menu and enable the Network Card - these print servers use a static IP address therefore, configure the IP address of the network card so it matches the IP range of your network. Eg. If your IP\'s are 192.168.0.xxx then set the network card to a high number say 100. (This is to prevent a conflict with the router issuing the same IP address to a computer on your network). Then set the Subnet Mask IP address to 255.255.255.0 If you have a wireless router then check the IP address range that the router issues to the computers on your network and configure the static IP address in the printer\'s network configuration accordingly.
2. Install the HP printer driver on your computer/s using the LPT printer port.
3. Connect the printer with a LAN cable to the network hub/router.
4. Click on Printers and Faxes - right click on the HP printer and click on Properties.
5. Click on Ports and click on Add Port.
6. In available ports - click on Standard TCP/IP Port and then Configure port.
7. Tick the IP box and type in the IP address of the HP\'s printer IP address.
8. Click OK and tick Enable bi-directional support and then OK
9. Remove the printer cable, then do a test print to see if the printer prints correctly.
Install the HP printer driver on every computer on your network and configure the printer\'s TCP/IP port as previously detailed. Do a test print page to check the printer.
You can now print from any computer on your network.

Jan 28, 2013 | Office Equipment & Supplies

1 Answer

Wireless printer configura


These instructions generally apply to all networkprinters with built-in network cards (print servers) such as HP LaserJetprinters, IBM Infoprint laser printers etc.This example is for a network HP LaserJet printer.To install a HP printer (with built-in Jetdirect printserver) as a network printer you need to do the following -
1. Open the printer's menu and enablethe Network Card - these print servers use a static IP address therefore,configure the IP address of the network card so it matches the IP range of yournetwork. Eg. If your IP's are 192.168.0.*** then set the network card to a highnumber say 100. (This is to prevent a conflict with the router issuing the sameIP address to a computer on your network). Then set the Subnet Mask IP address to 255.255.255.0 If you have a wireless router then check the IPaddress range that the router issues to the computers on your network andconfigure the static IP address in the printer's network configurationaccordingly.
2. Install the HP printer driver onyour computer/s using the LPT printer port.
3. Connect the printer with a LAN cableto the network hub/router.
4. Click on Printers and Faxes - rightclick on the HP printer and click on Properties.
5. Click on Ports and click on AddPort.
6. In available ports - click onStandard TCP/IP Port and then Configure port.
7. Tick the IP box and type in the IPaddress of the HP's printer IP address.
8. Click OK and tick Enablebi-directional support and then OK
9. Remove the printer cable, then do a test print to see if the printerprints correctly.
Install the HP printer driver on every computer on your network and configurethe printer's TCP/IP port as previously detailed.Do a test print page to check the printer.
You can now print from any computer on your network.

Jul 31, 2012 | HP Office Equipment & Supplies

1 Answer

Printer give me erroe 57 and icannot working test for printer


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Oct 28, 2010 | HP LaserJet 2420 Printer

1 Answer

Brother mfc-465CN on LAN but will not print. Has done in the past but suddenly stopped. On printer control panel it showed as being unavailable. Other PC's on network print to it ok and the problem PC can...


can you ping your printer from that computer? if not then can you ping other computers on your network? If not then there is something wrong with your computer network on that computer.

Nov 23, 2009 | Brother MFC-465CN InkJet Printer

1 Answer

How do i hook my printer to internet it is a wifi


I assume you already have a wireless network set up with your existing router or access point. I used a Linksys WRT54G-TM router to set up an 802.11g 54Mbps WLAN with WPA encryption to simulate a common, run-of-the-mill wireless network.

Moving to a PC on the network, insert the installation CD that came with your printer. If the Setup.EXE utility on the disc doesn’t launch automatically or appear in an AutoPlay window, browse to the CD and double-click it. In the AutoPlay panel, click Run Setup.EXE.

In setup, click install and next. Disable your antivirus software temporarily while you’re installing the printer and that you click allow or unblock should a firewall request pop up during the installation. You also should close any other open applications
Click next, then next again to allow setup to automatically download and install any updates available online. We decided to let the program install the recommended pack of software for the printer; click custom if you would rather pick and choose the applications you want. Click next when you’re ready, and then "I agree" after you read the license agreement

Click Next again if you want to allow Setup to install everything on your C: drive. Alternately, if you want to specify a different folder or partition (hard drive section with its own drive letter or letters), such as D:\Program Files\, click Change and choose a folder. Click OK and Next.

The following panel lets you choose the connection type for your printer, namely USB or Wired/Wireless, where “Wired” means via Ethernet. Here’s a tricky part: Even if you’re setting up a wireless printing connection, you still need to temporarily connect the printer to your router with an included Ethernet cable. Do this and then click Next.

If a warning message about your firewall appears, shut down the firewall before you click continue. Setup now will search for the new printer on your network. Click next

In the found network printers window, select your printer under printer model by clicking it once. Click next to continue. Once the device setup panel reports “Device Detected,” click next again. After setup installs the rest of its software, click finish.

Finally, click Print Test Page. If the printer produces a test sheet, click OK. This is now connected with a wire (ethernet cable)

Now to make it wireless:

On the printer’s front panel, under the display, press Setup. Press the down arrow on the directional pad to the right of the display to choose Network, and then press OK. Select wireless radio and OK, and then on and OK.

Next, disconnect the Ethernet cable from the back of the printer. On the display, choose Wireless Setup Wizard and press OK. If the printer detects your wireless network, you’ll see its name, or SSID (Service Set Identifier). If you don’t know it, you probably can find it in your wireless router’s settings. Likewise, if the printer doesn’t detect your WLAN, chances are that you’ll need to turn on the SSID Broadcast feature, which also is controlled by your router.
Here are the steps we followed to access our Linksys router’s settings; they’re pretty typical, and they apply to many other routers and switches. If your router’s users manual has instructions that differ from our steps, use them instead.

Launch your browser. In the address bar, type 192.168.0.1 and press ENTER. (Manufacturers traditionally reserve this IP [Internet Protocol] address, 192.168.0.1, for the switch or router running the network. It’s a local IP address that only applies within your LAN, by the way. Your ISP [Internet service provider] assigns a different global IP address to your router [and thus the computers on your network as you surf] so that it has a unique identity on the Web.) Next, type in your router’s username and password to access its settings. Typically, the factory-set username is admin, and there is no password, but we and router manufacturers strongly encourage you to change both of these for security reasons, if you haven’t done so already. If you do, be sure to write them down somewhere safe.

In the Linksys router’s settings, I clicked the Wireless tab to find the Wireless Network Name (SSID), which was wiprint. Here I also set the Wireless SSID Broadcast feature to Enabled. If you need to do this, too, click Save Settings afterward, then re-run the printer’s Wireless Setup Wizard.

After you’ve selected your wireless network name, or SSID, and pressed OK, you’ll need to type in the passphrase, or the key to your wireless network’s encryption. To find this, we clicked the Wireless Security subtab under the Wireless tab of our Linksys router’s browser-based settings panel, where it was called WPA Shared Key.

Using the on-screen keyboard, I used the printer’s directional pad and OK button to type each letter of our passphrase, wifiprinttest, into the display. If there are capital letters in your encryption key, move the blue cursor to ABC and press OK; press OK again to return the keyboard to lowercase letters. Likewise, select 123 if you need to type a number or special character, such as # or @. If you need to backspace to re-type a character, highlight Clear and press OK. The left and right arrow icons let you move the passphrase cursor back and forth. Choose Done and OK when you’re through

Press OK again, and your wireless printer will attempt to connect to your wireless network. If it can’t, double-check your passphrase and SSID and re-enter them. If your printer can’t find the wireless network at all, even if you type in the SSID manually, you may need to move it closer to the router or add the printer’s IP address (noted in the Location line of the test sheet you printed earlier) to your router’s MAC (Media Access Control) address filtering “safe” list

If the printer connects successfully, try printing another test page. Now re-enable your firewall, if you shut it down, and try printing again.

To connect another PC on the network to the new wireless printer, try to enable the HP in Windows’ printer settings. In Vista, click Start, Control Panel, Printers, the name of the wireless printer, and Set As Default. If the new printer isn’t listed, click Add A Printer and follow the instructions. In WinXP, click Start, Control Panel, and Printers and Faxes. Right-click the printer’s name and choose Set As Default Printer. Again, if the new printer doesn’t appear as an option, click Add A Printer and complete the Add Printer Wizard. If none of the above methods works, run the appropriate HP Starter CD on the PC to install the Wi-Fi printer’s software and complete its setup.

Nov 11, 2009 | Computers & Internet

1 Answer

Can't print from Quickbooks Pro 2008 to HP 6500 All in one


You can install Deskjet 990c drivers to print from Quick Books
We need IP address of printer for this.
Please perform following steps to get IP address of printer.
On printer press Setup >>>> select Network >>>> select View Network Settings >>>> select Print Network Configuration Page >>>> press OK >>>> this will print network configuration page >>>> note down the IP address of printer showing on this page

Now you need to install Deskjet 990c driver
On computer click Start >>>> Control Panel >>>> Printers or Printers and Faxes
Click "add a printer"
Select local printer (uncheck automatically detect my plug and play printer) click next
Select LPT-1 port and click next
select manufacturer as HP and printer as deskjet 990c and click next
make printer name as Deskjet 990c and click next
Use as default click next
Do not share click next
Select "no" to test page and click next
This will show a new icon of deskjet 990c in printers window.
Right click on Deskjet 990c >>>> click Properties >>>> click Ports
click "add a port"
select "standard tcp/ip port" and "new port"
type IP address of printer in the column of printer name
type IP_IP address of printer in column of port name
device type "generic network card"
Complete the process by clicking next/ok/finish
Try to print from quickbooks by using Deskjet 990c icon
Wish for all success..
Harpreet_351


Jul 15, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Was able to use printer "wirelessly", now must use USB cable


first of all check whether the printer is on a network or not by printing a network confirguration page..to print a network confirguration..1.press the setup button..2.scroll down to option to network press OK..3. then it says view network settings press OK..4. then it says print network confirguration page..the page that prints you will see IP Address of the printer..
now come to the computer..open command prompt..type PING and then the IP address of the printer..if you get a message packets sent=4, recieved=4 ,lost=0 then it is on a network..otherwise turn off the printer computer and the router..wait for 5mins and then turn on the router wait for 3mins then the printer wait for 3mins..and then the computer..then try to PING..
and go to the printers folder you would see the icon of the printer..right click on it go to properties..and in the properties screen you would see a tab which says ports..under ports check for which option does the printer is been check..if it is checked for USB then the printer will not print..if it is checked for TCP/IP then it is fine..
if it is checked for USB then you need to do add a device by inserting the software CD..if it says TCP/IP then got to the setup folder in the Software CD..you would see a folder UTIL..open that then you would see CCC..open that then you need to select uninstall_L2..once the uninstallation is complete..restart the computer..and then start the installation.printer would be detected on a network..installation would be successfull..then try printing a test page..that would print

Mar 08, 2009 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Can't print on home network


Well an unisall and reinstall of the printer drivers on the network would definately solve your concern.If you want further support you can avail free online technical support on http://tinyurl.com/m7ghqz

Jan 20, 2009 | HP Photosmart D7360 All-In-One InkJet...

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