Question about Whirlpool GHW9100L Front Load Washer

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I have a Whirlpool Duet that is not draining. It seems to make a whining noise and some clicking noises. Took front panel on bottom off. Filter is clean. Does not seem to be any blockage in hose. Could it be the pump? Should I just replace the pump?

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It appears your pump has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 30, 2010

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Problem with whirlpool duet


you can access the drain pump assy by removing the 3 screws across the bottom of front panel, after that youll see the drain pump directly in front of you, youll need to unscrew t he filter cap form the "button trap"assmebly, this is what catches all the junk left in pockets, or the baby socks, so they dont make itr into the puppmp itself. be warned there will be water wanting to come out after unscrewing the cap. ALOT depending on amount of water in machine!!!!!!

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My whirlpool duet washer indicates "5d"...


unplug.
open the bottom panel,3 screws on bottom
check the drain plug ,
remove the plug , mop up water ,
look inside for clogs ,
look above the ball,
look inside the propellers, spin the pumps propeller by hand.
reassemble.
close panel.
finally .
feel around the inside of the front rubber gasket for items.

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1 Answer

Washer will not drain or spin motor making clicking noise


Likely has debris in the filter.
Open the bottom access panel (3 screw on bottom front lip)
open the filter access and be ready for some water spill ,have towels.
clean and check the pump impellers for freedom of movement.
if you still have noise after this you may have to go deeper past the pump and remove the hoses as the debris can be past the pump now.
Or take the machine outside and run water up the pump using a water hose to clear it. be inventive

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