Question about Computers & Internet
If a foreign solid object like a telephone wire has been caught into the paper feeding mechanism, it may have damaged some part inside the Pixma. There are plastic tabs that are used by the printer to ensure paper is going through, one of them had broken.
Another possibility is that a small piece of the wire remained stuck inside the printer. This will cause the same effect.
To fix this kind of mechanical problem the printer must be taken apart and repaired by a technician.
If you want to DIY you remove the Scanner assembly on top, and check the paper path, examining all parts involved in paper feeding process.
Posted on Aug 07, 2009
When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
1. Turn off the printer.
2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again.
If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and we suggest contacting the printer manufacturer for additional assistance and/or repair. *
To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer. Preventing a printer paper jam As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer.
However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring. * If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled. * Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams. *
Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer. * Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper. * Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.
I hope this information allows you to resolve this issue.
If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.
Posted on Jul 22, 2009
I know this problem- The problem is inside the printer. Turn off the
printer and open the replacement ink compartment- move the inks holder
far to the left- use a torch to check where the inks holder home and
you'll see that there is a sponge a tiny rectangular shape come loose
-use the twiter and put back in place (holder). Hope this help
Posted on Jul 21, 2009
The problem is that the "Paper Sensor" stay ON. Since you made sure that there's no paper that would cause this error, the possibility is that the paper sensor or the cam sensor is broken. And that should be fixed by replacing it.
Have a good evening!
Posted on Aug 04, 2009
1. Blow it out with canned air. make sure there are no bits of paper ordust in the paper feed area and in the front access area that could becausing the jam.
2. Verify that the cartridge carriage moves to the service area when the front door is opened (as if to change tanks)
3. Verify that the timing belt, drive belt, gearing and rollers all look normal.
4. Take the network out of play when doing the initial troubleshooting
5. With the computer off, unplug the printer's power cord and USB cord for about 3-5 min
6. Completely uninstall the printer's driver and software. Then reinstall the printer's drivers only.
you can download the printers drivers from the below link
all type of canon printer have the same symptom for this problem. iyou ve already pretty much tried every solution and even after following the instructions above if its not solved... ur realproblem: paper sensor stay ON. here are possibilities: broken paper oranother material left in the printer, cam sensor broken.
at this point you wud have to call canon to do this repair...
Thank You For using FixYa
Posted on Aug 04, 2009
Try my suggestion on paper jam problems:
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
Posted on Jul 13, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
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Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
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