Question about Canon Office Equipment & Supplies
My status light is flashing one green and 7 orange. I have checked paper, ink, connections, reinstalled drivers, checked for jams. Used troubleshoothing guide and still can not send document to printer.
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Posted on Jan 02, 2017
Tips for a great answer:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
5 times Orange Destination setting See Destination setting
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection
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