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Iphone disabled to "connect to itunes" but needs passcode

My iphone was disabled to "connect to itunes". i connected it to itunes but it needs a passcode that needs to keyed in directly into the phone. however, the slide only has a key for emergency calls. it wouldnt let me key in my passcode!!

other things i've done:
uninstalled/reinstalled iTunes
restarted my computer

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  • Apple Expert
  • 85 Answers

Turn your phone off and plug it into your computer holding the home button down. That will put your phone into restore mode.
http://www.mobileease.co.uk

Posted on Jul 26, 2009

  • chandami8658
    chandami8658 Mar 29, 2013

    If I put my iPhone to restore mode in iTunes, it will restore only phone data or it will fully restored iPhone. i need my Audio & Video recording, it's very important for me.

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Does this copied and pasted advice help you?

iOS: Forgot passcode or device disabled If you set up a passcode on your iPhone, iPad, or iPod touch, and you or someone else then enters the wrong passcode too many times, your device will disable itself temporarily. Learn what to do if you have forgotten your passcode, or if your device displays a message saying it's disabled.If you enter the wrong passcode six times in a row, you'll be locked out and you'll see this message:
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    ht1212_01-ios_7-iphone_disabled-002-en.png
If you can't remember your passcode, you'll need to erase your device using iTunes, Find My iPhone, or recovery mode. Then use a backup to put your data and settings back on your device. Here's how. Use iTunes If you have synced your device with iTunes, you can restore your device.
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  3. iTunes will automatically sync your device and create a backup. If it doesn't, sync the device with iTunes.
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    ht1212_02-itunes_11-device_summary_tab-002-en.png
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Use Find My iPhone If you enabled Find My iPhone, you can use it to erase your device.
  1. Go to icloud.com/#find to see if you enabled Find My iPhone.
  2. Click All Devices at the top of your browser window.
  3. Select your device and click "Erase [device]" to erase your device and its passcode.
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Use restore your device as new or from a backup.
  1. Disconnect all cables from your device.
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  4. Continue holding the Home button until you see the Connect to iTunes screen.
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Iphone 5 has been disabled and forgotten passcode


iPhone Is Disabled After a series of more failed attempts, your iPhone displays the same "iPhone is Disabled" message, but with an added "Connect to iTunes" message. At this point, your iPhone shuts down completely and you cannot make any more attempts to enter the passcode. In order to restore the device at this stage, you need to connect it to a computer with iTunes installed. Ideally, connect it to a computer that you've used before for syncing your iPhone.

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I am having a iphone and 8gb where it is disabled and it says iphone disabled connect to itunes and when i connect it to itunes it says itunes could not connect to the iphone because it bis locked with a...


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HI, you dont need all that. Just click on restore or update..
Dotn worry, its quite safe. once its done restoring, google for blackra1n.
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I had the same problem as yours but after the steps i made, i am using it for the past year now.

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Here are your instructions from the website below.
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If you have forgotten your iPhone's Passcode you will need to restore your phone via iTunes.
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Plug your iPhone into your PC or Mac with the USB cable
Press and hold the power button at the top and then slide to power off the iPhone
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After a few seconds a yellow alert triangle will appear and the iPhone will say it is iPhone Restore Mode.
Open up iTunes and click on the Summary tab
Click on Restore to restore your iPhone. This will reset all your iPhone's setting to the factory defaults, including the Passcode. You should then follow the steps above to activate the Passcode with a memorable number http://www.knowyourmobile.com/appleiphone/apple_iphone_userguides/4684/how_to_password_protect_your_iphone.html Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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my iphone show me iphone is disabled connect to itune when i connect itune show massege iTune could not connect the iphone
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