Question about Zebra (11X-7CX-XXXXX) (11X7CXXXXXX) Print Server

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Printer can not ping - Zebra (11X-7CX-XXXXX) (11X7CXXXXXX) Print Server

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Is this is a print server/network printer? first off, the basics --- is the computer you are using to ping the printer on the same LAN IP as the printer (e.g. 192.168.1.x for both)? is this a wireless print server/network printer? if yes, physically connect it first to a router or switch and check if you can ping it. if you can, does it have a web interface, make sure you can access it and its wireless settings matches those of your wireless router.

Post back whatever you can come up with so I can give you more specifics

Posted on Jul 14, 2009


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Ever since I installed windows 7 I get an error message saying "cannot communicate with printer". I have re-installed from the disc and it prints out an alignment page but nothing is queued from...

First restart the printer and try to ping the printer IP from the PC

Command -- Ping -t ip of the printer,
if the ping doesnt comes there is problem with the cable

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I can 'ping' my network printer, but XP will not install it

Under Printers and Faxes folder - Click on File and Click on Check Server Properties - Under Ports Tab check if IP of the printer is already recorded, if so Delete it and try using Add a Printer again

Jun 13, 2010 | HP Computers & Internet

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My printer (MFC-440CN) keeps going offline. It's hooked via Ethernet cable to my home network. If I disconnect/reconnect the cable it comes online again but after I print it goes offline again. Thanks...

First, try printing while the printer is directly connected to the computer to see if you will get the same behavior from the printer.

If the printer works fine when directly connected to the computer, reconnect the printer via the Ethernet cable and try to perform the "ping of death" (continues ping of the IP Address of the printer).

Using the continues ping, you will see if the communication between the computer and the printer is being interrupted or not. Here's how to perform the ping of death:

DOS Prompt > ping 10.71.x.x -t > hit enter.

On the DOS prompt, you need to type ping and then hit the space bar, followed by the IP address of the printer > space bar > minus t (-t) > Enter.


If the same problem occurs, then try to uninstall/reinstall the printer driver. If that did not help, try to clear the print spooler on your computer.

Good luck and have a great day!

Jan 08, 2010 | Brother MultiFunction Center MFC-440CN...

1 Answer

I have a mfc-7340 and a Blekin 4x4 peripheral switch. I have 2 computers hooked up to the switch. The switch recognizes both computers and the printer. However, I can only print from the first computer in...

reinstall driver again in seconds computer from where you can't aboe to give print.
Also check ping command
"ping (printer ip addreses.)
If you get reply from printer ip addrees with ping command then yourt printer is in network with your computer otherwise you have to correct your computer ip adreeess as your network settings .

Aug 23, 2009 | Brother MFC-7340 All-In-One Laser Printer

1 Answer

The printer is not being detected on the network. The printer network settings are all OK and a test print can be done from the printer. The network cable is OK.

Reset its ip adreses.
go to printer menu then find tcp ip settings set ip addreses ,subnet mask and default gateway then check ping.If you get reply then it is in network.
the ping coomand is type as "ping -t"
for example.then if you get reply then it is in netwrok.type this coomand in command prompt.

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The printer can not be ping from the network PCs

try assigning a different IP to it and see if it can be ping afterwards. If the same thing happens even with different IP, chances are, its NIC is defective and needs to be replaced.

Feb 17, 2009 | HP LaserJet 4350 Printer

1 Answer

I am having problems connecting to a lexmark 4800 printer using wifi on one laptop. it only works through usb. uninstalling and re-installing drivers/software has no success. printer works fine on other...

check your windoes firewall and antivirus firewall .
also check ping to your network printer.
try to ping those ip if u get ping then it is ok.
check your printer and laptop gate way is same.
run this command in "run" iss "ping" ehchange your printer ip in this command.
thats it.

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2 Answers

Users cannot print to network printer

Thanks for the info that others can print. Helps a lot.
Trying to think which way to head here..
Have you looked at the back of your computer where the ethernet cable plugs in and see if the green light is on next to that port? That would be the most basic thing to check to start.
Can you ping the printer ? If no, have you gone into the print driver and set the port to the proper IP address?
If you can ping the printer, turn off all the firewalls and spyware programs on the computer and try that. Often times firewalls block printers data from sending.
It really sounds like you have an addressing problem.
Find out the printers IP address, start there. Start with pinging to see if the connection actually works.
Once you do that let me know the result and we will move on from there.

Mar 04, 2008 | HP LaserJet 4300n Printer

1 Answer

Can ping printer but jobs not received

have you checked your firewall?
Often times, even though you can ping the printer, the firewall will block the data going to the printer.

Jan 12, 2008 | Xerox DocuColor 4LP Laser Printer

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