Question about Brother MFC-8860DN Printer

3 Answers

After paper jam in the ADF

I had a paper jam in the ADF, i cleaned it. now I can't press copy or scan on the machine


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3 Answers

Re: After paper jam in the ADF




Posted on Sep 03, 2008

Re: After paper jam in the ADF

I found when it doesn't let you scan, copy, etc after a jam if you remove the ram, reset the machine and replace the ram it goes ok until the next jam.

Not the ideal solution but it seems to work.

Posted on Aug 18, 2008

Re: After paper jam in the ADF

I have same problem. I have heard it is a broken spring. Poor design, isn't it? Mine broke in the first month of light use.

Posted on Jan 24, 2008

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Error message with canon mx410 "cannot scan from adf"

I fixed this by changing the Copy Intensity from Auto to Manual
I had the same paper jam (caused by pressing Stop during a page going into the ADF), but I had pressed OK as instructed and the page was auto fed back out again. Then I couldnt copy from ADF after that.
I tried everything, and then started to retrace my steps of all the things I might have tinkered with to try and get the copying working in the first place, before the paper jam.
Then I remembered I had set the Copy Intensity from Manual to Auto (thinking Auto is always best). With hindsight, it now makes sense for it to be manual with the ADF as otherwise how would it load a page, use it to set auto density, and then reload it again for the actual copy to occur. This happens okay on the flatbed scanner as it can scan a little, work out the settings, and then scan for real.
Copy Intensity is reached on my Canon MX from the Menu button at the bottom left of the front panel. - Then press the right arrow twice to get to Color Intensity. - Hit OK. - Then right arrow from "Auto" to "Manual Adjust"- Then pick a setting or leave it as half-way between light and dark- Press OK
Now every time my ADF copying works a treat. Thats what I get for tinkering in things I didn't need to change in the first place. I was just trying to get a quick copy going from ADF to paper without saving a file up on the computer and then printing.

Aug 09, 2012 | Canon Pixma MX410 All-In-One Printer

2 Answers

I have a message on screen sayng " ADF Jam" there is no paper jamming the system. I cannot make this message go away, and so i cnnot use any other function of the printer. How might I clear...

Hi travlynn2,

  1. The ADF
    unit is the grey paper tray located on the top of the scanner unit.
    Check the following points if it does not feed paper, or you receive an "ADF jam" error message:

  2. Check the position of the ADF document guide:

    1. Lift up the ADF unit. Locate the document guide on the underside, as shown here:

    2. The document guide should be tucked in behind the grey plastic casing, but a paper jam can push it out of position. Figure 8 below shows the correct (1) and incorrect (2) positions:

    3. If your document guide looks like example (2)
      on the right, lift it out on the right-hand side. Tuck it in behind the
      grey section, so that it matches the example on the left (1).

    1. Close the scanner unit.

    2. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:

    3. Test the printer by scanning or faxing via the ADF unit.

  3. Check the ADF edge guides:

    1. The adjustable paper tray edge guides must be set to the correct paper size for the paper you are loading. Otherwise, the paper may skew, misfeed and/or jam.

    2. Slide the edge guides to enclose the loaded
      paper (in the direction of the yellow arrows below), without causing it
      to bunch or crease. The paper should be aligned with the relevant paper size marker:

      Figure 9. The ADF edge guides.

  4. Check the ADF unit feed rollers:

    1. Open the cover of the ADF by pulling up the grey lip, as shown below:

    2. Check thoroughly for fragments of paper and foreign objects. Take care not to tear any jammed paper when you remove it.

    3. Use the green gear (circled in yellow below) to turn the paper feed rollers and feed through jammed paper:

    4. Paper dust or foreign material on the rollers may cause paper to misfeed. Clean these parts with a damp, well-wrung cloth:

      1. The upper paper pickup rollers (circled in red, above top left). You can turn these by hand.

      2. The lower paper pickup rollers. These will rotate as you turn the green gear (circled in yellow above). See the inset for a close-up of the lower rollers.

    5. When complete, close all the covers.

    6. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:

    7. Test the printer by scanning or faxing via the ADF unit.

  5. Check that the ADF unit sensors are not obstructed.

    1. Open the cover of the ADF unit.

    2. Look at Figure 12 below. Check the position of the black plastic parts (the actuators) circled in red.

    3. If the black plastic actuators do not stick out from the ADF cover, they may have been pushed out of position by a paper misfeed and be obscuring the ADF sensors. Tap the back of the ADF unit firmly to release the actuators.

    4. When complete, close all the covers. Check and test the printer as explained in Step
Hope this helps.

Thank you for using FixYa.

Sep 21, 2011 | Epson ACULASER CX11NF All-In-One Printer

1 Answer

Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document

Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

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4 Answers

My Canon MP530 indicates that I have a paper jam. There is no paper jam - I have checked and re-checked and turned it off and on several times and it is still reading that there is a paper jam. How do I...

Hello there You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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1 Answer

Paper jams when using the ADF. Canon IC D780

Hi there,

When using ADF
* Set a document on the Platen Glass if you want to scan it at optimum quality,
* The area (range) within 0.08"/2mm from the top edge if document cannot be printed since the machine cannot scan it.
*Do not load the following types of documents in the ADF. They will jam.
-Wrinkled or creased paper
- Curled paper
- Torn paper
- Paper with holes
- Carbon paper or carbon-backed paper
- Surface treated paper
- Onion skin or thin paper
- Photogragh or thick paper.
1) Remove any documents from the PLaten Glass.
2) Open the Document Tray.
3) Load the document in the ADF.
Load the document with the side you want to copy, or scan face up in the ADF.
4) Adjust the Doument Guides to match the document width.
Note :
Ensure that the edge of the document stack is in line with the Paper Size Mark imprinted on the Document Tray.

Hope this helps.
Please rate my response.
Have a good day.

Nov 30, 2009 | Canon Printers & Copiers

1 Answer

When trying to copy papers do not feed but if you scan they will

HP LaserJet 3050z, 3050 All-in-one, 3052, 3055, 3390 and 3392 versatile printer - Error reported: Document Feeder Jam ISSUE: How to correct the HP LaserJet 3050z, 3050 All-In-One, 3052, 3055, 3390 and 3392 versatile printer if this error is reported: Document Feeder Jam SOLUTION:
  • Clear the jammed media from ADF (HP LaserJet 3050, 3050z).
  1. Open the ADF cover plate. c01075161.gif
  2. Remove any jammed media with care.Take out the page gently. NOTE: Take care not to tear the paper. c01075162.gif
  3. Close the ADF cover plate.
  • Clear the jammed media from ADF (HP LaserJet 3390, 3392, 3052 and 3055).
  1. Open the ADF cover plate. NOTE: Check whether all packaging straps inside the ADF are removed. c01075163.gif
  2. Unload the jam clearance component.Lift the two handles with both hands until the component clutch is released.Rotate and lift the jam clearance component, and then put it aside. c01075164.gif
  3. Lift the green handle, and rotate the paper picker until it is opened. c01075165.gif
  4. Gently remove the page without tearing it.If you feel resistance, go to the next step. c01075166.gif
  5. Open the ADF cover plate, and loosen the media gently with both hands. c01075167.gif
  6. When the media are stopped, pull the media out gently along the shown direction. c01075168.gif
  7. Close the cover plate of the flat scanner (HP LaserJet 3390, 3392, 3052, 3055). c01075169.gif
  8. Pull down the green handle. c01075170.gif
  9. Insert the jam clearance component to reinstall it.Press the two reeds until the component is properly engaged.Install the clearance component correctly. Otherwise, paper jams will continue to occur. c01075171.gif
  10. Close the ADF cover plate. c01075172.gif
Have a good day

Jun 22, 2009 | HP LaserJet 3055 All-In-One Printer

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The ADF Konica Minolta causes paper jamp or may bend 1 corner of

check there are two locking claw for uper cover of adf one is broken check and replace if necessary

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Paper feed jams

try to clean the rollers of the ADF at the same time the separator pad of the ADF.some the issues why this will encounter jam because of the dirty rollers.but if the issue is occuring you need to SERVICE the product

HP TECH support

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