My nokia 9300 is dead, i received a phone call and while i was talking i got the low battery message and then it went off, i tried to turn it on again, it is dead, the nokia logo appears for few seconds then nothing, the screen is lightened and no life sign, even the charging mark dont show on the outside screen, i have more then 1200 contacts name on it without backup, so if there is any way i can save them

Welcome to Fixya

This process erases from your Nokia 9300 all of your user data and settings, including your phone book, calendar, email, downloads, recordings, and certain factory installed programs such as Instant Messaging and BlackBerry Connect.

REMEMBER: Create a device data backup or synchronization before formatting.
You can restore device data and settings later. See the Nokia 9300 User Guide for further instructions.


STEP 1 - Format the Nokia 9300 memory

* Remove the battery for 10 seconds
* Replace the battery
* Open the Nokia 9300 to view the inside display
* When you see the screen with "NOKIA" in blue text,
* Press and hold the following four keys until a Format Message is displayed:
CRTL + Shift + F
* Confirm the process by selecting Format
* Formatting will begin
* After formatting is complete the Nokia 9300 will reboot with some basic settings. If prompted, accept the request to reboot
* Follow the instructions on your Nokia 9300 to set the time, date and city and to enter your contact information.

STEP 2 - Download the install-cingular-default-603.SIS to a compatible PC.

STEP 3 - Prepare a Multimedia Memory Card (MMC)1

* Transfer the .sis file from your PC to your device using MMC, data cable, Bluetooth or infrared. For instructions see the Nokia 9300 User Guide.

STEP 4 - Install the file install-cingular-default-603.SIS to your Nokia 93002
Note: This step is required to install Cingular specific settings and programs to your Nokia 9300.

* Insert the Multimeda Memory Card created in Step 2 to your Nokia 9300.
* Replace the battery cover (so the Nokia 9300 can read the MMC)
* Open your device, then open the File Manager:
Press the Desk application key
Scroll to and select Office
Scroll to and open File Manager
* Using the arrow keys, scroll to Memory Card
* Highlight the file install-cingular-default-603.SIS
* Press Open to start the installation process
* Follow and accept all prompts and requests
* Reformatting is now complete

(1) You may choose to install the file above using Nokia PC Suite. Please see the Nokia 9300 User Guide for general instructions to install software using Nokia PC Suite, and follow those instructions instead of Step 4 above.

(2) CAUTION: The .sis file above is ONLY intended for use with a Nokia 9300 with the appropriate software version. DO NOT install this file to a Nokia 9300 with any other software version. DO NOT install this file to any other model device.

Have a good one!

try to format it via thish code
remove sim and memory
and also battery
press ctrl+shift+f+on off swith and insert battery phone ask u format. try thish
if ur fault solve dont forgate thanx
note:u can lose ur data

This process erases from your Nokia 9300 all of your user data and settings, including your phone book, calendar, email, downloads, recordings, and certain factory installed programs such as Instant Messaging and BlackBerry Connect.

REMEMBER: Create a device data backup or synchronization before formatting.
You can restore device data and settings later. See the Nokia 9300 User Guide for further instructions.


STEP 1 - Format the Nokia 9300 memory

* Remove the battery for 10 seconds
* Replace the battery
* Open the Nokia 9300 to view the inside display
* When you see the screen with "NOKIA" in blue text,
* Press and hold the following four keys until a Format Message is displayed:
CRTL + Shift + F
* Confirm the process by selecting Format
* Formatting will begin
* After formatting is complete the Nokia 9300 will reboot with some basic settings. If prompted, accept the request to reboot
* Follow the instructions on your Nokia 9300 to set the time, date and city and to enter your contact information.

STEP 2 - Download the install-cingular-default-603.SIS to a compatible PC.

STEP 3 - Prepare a Multimedia Memory Card (MMC)1

* Transfer the .sis file from your PC to your device using MMC, data cable, Bluetooth or infrared. For instructions see the Nokia 9300 User Guide.

STEP 4 - Install the file install-cingular-default-603.SIS to your Nokia 93002
Note: This step is required to install Cingular specific settings and programs to your Nokia 9300.

* Insert the Multimeda Memory Card created in Step 2 to your Nokia 9300.
* Replace the battery cover (so the Nokia 9300 can read the MMC)
* Open your device, then open the File Manager:
Press the Desk application key
Scroll to and select Office
Scroll to and open File Manager
* Using the arrow keys, scroll to Memory Card
* Highlight the file install-cingular-default-603.SIS
* Press Open to start the installation process
* Follow and accept all prompts and requests
* Reformatting is now complete

(1) You may choose to install the file above using Nokia PC Suite. Please see the Nokia 9300 User Guide for general instructions to install software using Nokia PC Suite, and follow those instructions instead of Step 4 above.

(2) CAUTION: The .sis file above is ONLY intended for use with a Nokia 9300 with the appropriate software version. DO NOT install this file to a Nokia 9300 with any other software version. DO NOT install this file to any other model device.

Buy a New Battery

Looks like you have a corrupt firmware. You need to reflash it with a new firmware. take your fone to some softwre repair person.

try to back up your contacts and work and master reset the phone and also check the memory status it might be running low you might just need to delet some stuff

Hi,

I am sure if you take this to the nokia care they have an easy replacement for the battery.

Thanks

Fame !

I had the same problem so I got a new battery & separate charger to charge both new & old, then replace as required.

if u can still make A CALL or RECEIVE a call from ur 9300, that means ur 9300 'flexible cable' (the cable thAt links your upper part of ur 9300 with the lower part of ur 9300) is broken, u have to replace it with the new one. now u have to find a technician, and if he told u that other thing is broken, don't let him fix it, search for any technician who tell u the truth.

I'm a technician as well, but I'm from Indonesia, can't help u there ^^ gud luck with ur phone, remember, try make call first, if it can't make call or receive call after u power on. then, ur phone might be broken (the other component on the machine), but if u only have blank display, but the other function can be done, like receiving call, then it's certainly, flex cable.

Try to to do a soft reset to refresh phone main memory. If it is not working then you ahve to be aware that you need a hard reset the phone on order to bring it back to factory pre-set but you will have to loose all your own stuffs there beside factory pre-loaded stuff so backup your phone data before taking this action. Good Luck