Question about Sony Handycam CCD-TRV318 Camcorder

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DCR-HC19E flashing error code C:31:23

I have a sony handycam DCR-HC19E, when i switch it on it beeps and says reinsert cassette on the screen, with a error code in top right corner C:31:23. then it stops say reinsert cassette, and just says cover is not open. with the eject symbol on the screen, along with FN in the bottom right corner

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: cassette loading error 31:23

I have had this same problem several times. In all cases the problem has been a tape that has been run at the very end of it's lenght and it is too tighten. I loose the tape manually just a bit and it helps. Just be careful not to leave the tape too loose.

For loosing the tape you have to push the lock button with e.g. a pen and while doing that just take the tape out just a bit. Tape should be left at the level it was. It must not look like a loosen tape. If you get it out too much, just roll it back by twisting the reel again while pushing the lock button down.

To be able to loose the tape you of course need to open the protective lid first. For this there is a separate lock switch at the side of the cassette.

Posted on Mar 05, 2008

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ctf1800
  • 4402 Answers

SOURCE: "Reinsert the Cassette"

go here

Posted on Jun 11, 2008

SOURCE: C:31:23 error with DCR-PC101 Sony camcoder

Had the same error message on my TRV-720, and could not come up with a solution for weeks until I found this website:

http://www.protechcam.com/wwwboard/messages/127.html

Now the fix you will not believe, nor did I at first, but requires you to power off the unit completely and "Smack it" a few times fairly hard.
Now you may do this at your risk, but I swear it fixed mine and all the other people listed at the above web site.
I thought it was a joke - but it works!!

Good Luck!

Posted on Jul 28, 2008

  • 1 Answer

SOURCE: Reinsert Cassette Error

Hi, I had the same problem. When I inserted the new (or old ) cassette, it was showing me the same simbol as you are describing here.... The one thing to do here is to let it check in some CamcorderReparingCentre. After I let it to repare it they told me that there was some kind of engine broken , I paid £60 for reparing but my camcorder is working again,properly like before...

Posted on Apr 22, 2009

  • 85 Answers

SOURCE: My Sony Handycam DCR-HC26 started giving me

the error c:31:23 error pertains to one of the reel (part that turns the tape) is malfunctioning. although you can play back videos, you would definitely have issue w/ recording, rewinding or fast forwarding the tape.what you can do is to turn the camcorder off.remove the battery and ac adapter for at least a minute.insert the battery or reconnect the adapter.you can also try pressing the reset button (located near the top of the speaker, on the panel where lcd screen goes to).make sure cam is on when you do that.if still your getting this problem, service would be needed for your cam.hope this helps :)

Posted on Mar 20, 2010

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4e0386d.jpg
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