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the back part of your laptop where your memory card goes to and then remove the memory card look for the word jopen1. you will see a metal letter U and letter T. Use a metal paper clip on the metal letter U and then put the other end of metal paper clip on any metal part of the main board for a few seconds. And then after that put everything back together and see if it works. From there you will be asked for a new password (any password that you would like to use), save and then restart.
note: there's a plastic piece on the metal letters U and T. don't pull it all the way off from it. Hope this will help.