This ipod cannot be used the required software is not insalled
Ok so i plugged my itouch into my computer and this came up "this ipod cannot be used because the required software is not insalled" and it said to uninstall it hen install it and i did it 7 times and nothing happend so how do i fix it??????
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Seeing the IToucgh sign is a good sign. Your unit should function as programmed. To start using your ITouch, first download and install itunes on yor computer. A small manual should have been included in your unit when you bought it. Follow the instructions printed there.
Once you have downloaded and installed itunes on your computer, you can start loading music, movies, pictures, and applications in your ITouch.
If your itouch reads "disabled connect to itunes" and shows the "locked" icon and your itunes will not even recognize the device and itunes says your itouch is locked and enter password, Here is what you do to restore your itouch: (you will lose all itouch contents but it is worth it as almost all say it is broken and worthless)
1. Turn off your itouch or ipod. Do not have charger / usb connected to ipod or itouch.
2. With device off, connect the charger end of the cable to the itouch / ipod but do not plug the usb into the computer.
3. Open Itunes
3. While holding down the menu button (and I mean keep holding it down), plug the usb into the computer.
4. Wait to see the new wonderful graphic on your device and computer screen that shows that your ipod / itouch is recognized.
Your itouch will start immediately restoring itself and you are ready to fill it up with wonderful images, photos and videos again!
So happy to share this tip. It saved me money and time.
Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod.If you want to change the primary computer that your iPod is associated with, do this:1. Restore your iPod. Warning: The restore process cannot be undone.All of your songs and files will be deleted. Always make a backup of your important data.2. Connect your iPod to the computer that you want to be the primary computer.3. Open iTunes and synchronize.
Generally in the itunes store under requirements it tell you that the application is compatible with either iphone, ipod touch or ipad. You should note that the ipod touch is what you seem to call the itouch.
what kind of computer do you have! Mainly Itouch is apple products, and is more compatible with apple software (mac), however i used to work at wireless store and those with pc's always experienced delays, shutoffs, or screen resolution errors when plugging in pc. First, make sure you have Xp updated, or Vista updated. Check to see if other devices work that require the same input. Than if all checks out, go to your default programs setting, turn everything to default, restart computer and Plug it in! should work.
The easiest way to download to your iTouch is directly to your iTouch via the Apple Store. The Apple Store icon is already on your iTouch. Just make sure you are near an internet connection via Airport or Wi Fi. Click on "Download" on the selected app, and then wait a couple of seconds. Your iTouch will indicate when the download is done and the app is installed. You will see the new icon on your your screen page.
If you install from your computer, you will have to plug your iTouch into the computer and use the iTunes app to control what you download.
I hope that helps.
i had the same problem. this is all the steps needed, calling apple isnt necessary.
first: press down on the top power button and on the menu button
second: keep pressing, eventually the screen to turn it off will pop out. ignore it and keep pressing.
third: the itouch will turn off completely but dont stop pressing
fourth: the apple sign will come out. you may now release.
fifth: now you should be able to connect to itunes that will restore your ipod.
if you do not know your passcode then make sure it is plugged in 2 the cp and make sure the itouch is on the screen where it says enter passcode. then you hold the power and home button at the same time until the itouch completely turns off and then you keep on holding both buttons until the apple logo again. and after that appears, you let go of the power button but you keep holding the home button until the itouch says its connected to itunes. and then you are allowed to access it on itunes. then you need to restore it and it will restore ur hole ipod and there will not be a passcode anymore