Question about Apple iMac All-in-one - 2.66GHz Intel Core 2 Duo, 2GB DDR2, 320GB SATA HD, SuperDrive 8x

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Disk utility won't recognize that there is a superdrive neither does system profiler there is a dvd in the imac, which i watched about 12 hours ago. usual fixes (left click restart) won't do the trick. the dvd is a rental!! due in but a few hours. PLEASE HELP! thx i have the 09 imac 20"

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Hi,

They are a few thing to try althoguht you may have already tried them;

Pram and PMU reset -

First turn off the iMac, once turned off unplug everything from the IMac and physicallly unplug it from the wall, wait about 5 mins at this point, then just plug in the very basics (keyboard + mouse) - this is the PMU or power management unit aspect of this - the next step is a PRAM or paramiter RAM reset

To do this hold down the apple + alt + p + r key on your keyboard just after you turn on the iMac, and keep these held down, you should hear it chime as normal, now if you keep holding down the keys you shoud here it chime again, keep the keys pressed down till you have heard 4 chimes in total.

After that is done let go off the keys and the iMac should restart as normal - can you eject the disk now?

Sadly System profiler is normally very effective at picking up hardware that is installed in your Mac, The fact that it is not brining up anything would suggest that the super drive may be faulty or somehow disconnected, if you try the above and it does not work then i would suggest you call a AARC or apple authorised repair center and have the S/N: Serial number of your Mac ready - you can find your local repair center on the Apple website - for example the closes repair center to me would be Jigsaw Solutions LTD (www.jigsaw24.com) who are the UK's largest retailer of Apple abode and Quark.

I hope the above is helpful and that you do not need to contact an apple authorised repaird center!

Posted on Jul 14, 2009

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Posted on Jan 02, 2017

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