Question about Fantom Titanium II (TFD500C16) 500 GB USB Hard Drive

2 Answers

External hard drive shown as portable disk and does not work

I have Toshiba external USB mini hard drive, which was working normally almost half a year. Now when I plug it in the PC either does not see it or it is being recognized as portable hard drive (Sunplus USB2SATA bridge USB Device). But still I can not open the device. I tried connecting it to different usb´s, very few time it read for few minutes, so at least I was able to copy few data, but then it stops again. Please help. Petra

Posted by on

  • pet_les Jul 13, 2009

    Hi, I still have varranty, already spoke to the servis and they are willing to exchange it. But I mostly need the data. I was hoping that there is going to be some easier solution than opening it. :-)

    I might not be able to put it all back together in the end. :D After all I am only a woman. :-)

    Thanks for the info.
    Petra

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 390 Answers

Hi

i think the hard drive is ageing,

if you are past warranty try to open up the casing and try to see if you can connect the HDD to connect individually else where (like with another casing or Laptop PC) if still not connecting then the problem is with the HDD

else the problem may be with the casing

cheers
pls rate if this was any help

Posted on Jul 13, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 63 Answers

Please consult with the customer care....

Posted on Jul 13, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Windows will not start with a Toshiba external hard drive plugged into USB


Computer starts normally in windows with a windows that is installed on a hard disk on that copmuter. In other words - windows is installed on an internal hard disk of a computer A. If you get it out and put in a computer B it wont work.

To have the things work:
1. First should set in BIOS boot up options first boot device CD/DVD, second OTHER/USB/EXTERNAL, third HDD
2. Should boot up from a CD and install windows on an external hard disk (in your case your 3TB Toshiba external HD)
3. Set in BIOS boot up options first boot device OTHER/USB/EXTERNAL, second internal hard disk e.g. HDD0, HDD1

Apr 04, 2014 | Toshiba Canvio Computers & Internet

1 Answer

I have the Lacie Minidisk Ethernet 500 GB that contains all my house PC backup. I both an USB Minidisk Lacie (1 GB) in order to use MySafe feature but it never worked.


Hello Elio,

Use MySafe to back up the files stored on the Ethernet Disk mini Home to an attached USB storage device. This way, if files on the Ethernet Disk mini are damaged or accidentally deleted, you can restore them to their original locations.
There are three main steps to using MySafe,Connecting an external USB hard drive,Backing up files to the external USB hard drive,Restoring files to the Ethernet Disk mini (if necessary)
Before you can back up files, you need to connect a hard drive to your Ethernet Disk mini via the USB port on the back. Use a hard drive that is USB 2.0 compatible.
While connecting an external hard drive make sure your Ethernet Disk mini is turned on and connected to your network.Turn on the external USB hard drive.Connect the external hard drive's USB cable to the USB port on the back of the Ethernet Disk mini, just like you would connect the external hard drive to your computer.Confirm that the drive is properly connected. Log in and click on the Administer HipServ link. Click on USB External Storage under System.
To back up files, navigate to the file or folder you want to back up to the external hard drive and click on the disk icon in the "Backup" column of the file list.When you back up files to MySafe, the Ethernet Disk mini duplicates the file path in MySafe so that everything you back up is organized in MySafe just as in its original location. So, if you copy a file from MyLibrary, a MyLibrary folder will appear in MySafe, with all folders leading to the backed up file.

Always click the Safely Remove Drive button on the USB External Storage before unplugging your MySafe external hard drive. Wait for the interface to change and for the Use Drive button to appear before disconnecting the USB cable from the Ethernet Disk mini. Failure to safely remove your external hard drive before disconnecting the USB cable can cause data loss and/or damage the drive. Always use the Safely Remove Drive feature when disconnecting an external hard drive.

Jun 03, 2011 | LaCie Ethernet Disk Mini, 500 GB Hard Disk...

1 Answer

My toshiba 250gb external hard drive doesnt show in my computer (xp) but it is in device manager?


Click Start
Right-mouse click My Computer
Click Manage
Expand the Storage branch
Click Disk Management
Click Disk Management (local)
Click to create a partition on the drive, and to assign a drive-letter.

Oct 27, 2010 | Toshiba 250GB TOSHIBA USB 2.0 PORTABLE...

1 Answer

External Hard Drive stopped working


u might have to format it in safe mode or buy a new one, if you try it on some one elses comp. and it works it ur comp. but it is most of the time a software issue

May 08, 2010 | Toshiba 120GB USB 2.0 Portable External...

2 Answers

External hard drive won't connect to computer


first of all you should try it on deferent pc , if its ok then thatleads us to insufficient power provided through usb ports , try usingback usb ports not the ON-front, and if the problem still try usingdual-usb cable like thishttp://www.cooldrives.com/usb-power-cable-mini-b.htmland if the external hdd doesn't work at all it might be the usb controller board inside the hdd cage needs to be changedif you cant find a similar one you may buy a new empty cage

Mar 22, 2010 | Toshiba 250GB TOSHIBA USB 2.0 PORTABLE...

1 Answer

Other computers dont recognize my Maxtor OneTouch 4 Mini


Please Make sure you External Hard disk USB cable is working correctly. Your cable is probably having partial contact, so try another cable

May 30, 2009 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

Toshiba 120 GB USB 2.0


check if you have another drive which has the same alphabet as your external drive, if so then go to disk management and change the name of the disk.

Apr 22, 2009 | Toshiba 120GB USB 2.0 Portable External...

1 Answer

Maxtor external portable hard drive. P/N 9NX2DC-500


first it has to be formated to work with it, use manage by right click on my computer then select disk managment from left pane

Oct 27, 2008 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

Code 10. The device cannot start


Go to, Start > Settings > Control Panel > Administrative Tools > Computer Management > Disk Management. See if the drive starts under Disk Management.
I sounds like the drive enclosure is shot. You may need just a case. Click this link: http://cgi.ebay.com/USB-2-0-2-5-EXTERNAL-HARD-DRIVE-ENCLOSURE-CASE-NEW_W0QQitemZ120099119775QQcmdZViewItem?hash=item120099119775

Or you can get the whole unit and swap out the drives so you won't lose your data.
http://cgi.ebay.com/NEW-MAXTOR-ONETOUCH-4-MINI-120GB-HARD-DRIVE-USB_W0QQitemZ160267138312QQcmdZViewItem?hash=item160267138312&_trkparms=72%3A552%7C39%3A1%7C66%3A2%7C65%3A12&_trksid=p3286.c0.m14.l1318

Aug 02, 2008 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

Plug and play? doubtful.


Is the drive partitioned and formatted already?
Does it work on another computer?
Is the drive powered via the usb cable, or does it have an adapter?
Do you have any networked drives on this computer?

When it is connected on your computer,
click Start
right click Computer
click Manage
double click Storage
double click Disk Management

Is it in the list of drives in the lower half of the window?

Mar 14, 2008 | Toshiba 120GB USB 2.0 Portable External...

Not finding what you are looking for?

Open Questions:

Fantom Titanium II (TFD500C16) 500 GB USB Hard Drive Logo

1,354 people viewed this question

Ask a Question

Usually answered in minutes!

Top Fantom Computers & Internet Experts

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

586 Answers

Cindy Wells

Level 3 Expert

5059 Answers

Lyle Siemens
Lyle Siemens

Level 2 Expert

328 Answers

Are you a Fantom Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...