Question about HP PSC 2355 All-In-One InkJet Printer

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I have an error message that says the carriage is jambed open door clear jamb then press ok. I opened the door and the carriage moves freely but I still get the same error message time after time

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Most time the film cause most cases but you really need to be sure where it stops and be specific abt this.

Posted on Jul 13, 2009

  • Duke Bells Jul 13, 2009

    Most time the film cause most cases but you really need to be sure where it stops and be specific abt this.

  • Duke Bells Jul 13, 2009

    Most time the film cause most cases but you really need to be sure where it stops and be specific abt this.

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3 Answers

Print head jam


Check the LCD on your printer control panel or the status monitor on your computer for an error message. If there is an error message, follow the instructions to clear it.

If there is no error message, or if the problem continues:

  1. Open the access door.
  2. Disconnect the power adapter from the back of the printer.
  3. CAUTION: Do not use force on the printhead carriage to move it. Gently move the printhead carriage from side to side to see that it moves freely and there are no obstructions.
  4. Remove any obstructions that may prevent the printhead carriage and ink cartridges from moving to the center position.
  5. Close the access door.
  6. Connect the power adapter to the printer.
  7. Remove the ink cartridges from the printhead.
  8. Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.
  9. firmly until you hear it click into position.
    black%20ink%20cartridge_generic.jpg
  10. Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position.
    color%20ink%20cartridge_generic.jpg
  11. Close the printer access door.
  12. Press OK to clear the error.
  13. Make a print.

May 06, 2014 | Kodak Office Hero 6.1

1 Answer

I just changed the (2) ink cartridges in my HP PCS 1610 All-in-One HP printer and now get an error message "CARRIAGE JAM - OPEN DOOR. CLEAR CARRIAGE JAM, AND THEN PRESS OK." I don't see any jam...


Have you tried moving the carriage to see if it really is jammed? Maybe you haven't put the levers down properly on your new cartridges....remove them, see if the carriage slides, then refit them and check the carriage again. You wont visually 'see' a carriage jam,; you have to try moving it. By the way, if it doesn't move, DONT force it to try and overcome the jam try and reason out why it doesn't move.
Hope this helps!
nicam49

Jan 18, 2011 | HP PSC 1610v All-in-One Printer

1 Answer

I was able to clear the locked door message, and get over working following steps above, but cannot get the lock mechanism to release, and therefore cannot close the door


Check out these steps at the following link... http://www.geappliances.com/search/fast/infobase/10004586.htm

Range - "LOC DOOR" flashes in the display

If "LOC DOOR" is flashing in the display of your range or oven, and the self-clean cycle has not been selected, follow the steps below to reset your control:

Motorized Switch
    1. With the door open, locate the door jamb switch on the face of the oven. It will look like a small black post or dowel.
    2. Push it in until the oven cavity light goes off, indicating that the oven believes the door is closed.
    3. While you hold the door jamb switch in this position, complete the following steps.
    4. Press the Clean pad, wait 10 seconds.
    5. When the cycle initiates, press the clear/off or cancel pad immediately to cancel it.
    6. Wait 10 seconds for the display to clear.
    7. The door should unlock and there should not be a need for service.
Manual Switch
    1. Press the Clean pad.
    2. Close the door.
    3. Slide the latch to lock the door.
    4. Hit the cancel button immediately.
    5. Unlock the door.

Range - "LOC DOOR" flashes in the display

If "LOC DOOR" is flashing in the display of your range or oven, and the self-clean cycle has not been selected, follow the steps below to reset your control:

Motorized Switch
    1. With the door open, locate the door jamb switch on the face of the oven. It will look like a small black post or dowel.
    2. Push it in until the oven cavity light goes off, indicating that the oven believes the door is closed.
    3. While you hold the door jamb switch in this position, complete the following steps.
    4. Press the Clean pad, wait 10 seconds.
    5. When the cycle initiates, press the clear/off or cancel pad immediately to cancel it.
    6. Wait 10 seconds for the display to clear.
    7. The door should unlock and there should not be a need for service.
Manual Switch
    1. Press the Clean pad.
    2. Close the door.
    3. Slide the latch to lock the door.
    4. Hit the cancel button immediately.
    5. Unlock the door.

Nov 24, 2010 | GE Profile JTP18 Electric Single Oven

1 Answer

Paper jam press ok to fix-then I get error code 3820



To resolve this error:
  1. Open the printer access door.
  2. Disconnect the power adapter from the printer.
  3. Gently hold both sides of the carriage, located immediately behind the printhead, and make sure the carriage moves freely.
  4. Remove the printhead and ink cartridges.
  5. Reinstall the printhead and ink cartridges, making sure each clicks into place.
  6. Connect the power adapter to the printer.
  7. Turn the printer on, if necessary.
  8. Close the printer access door.

If the error continues, contact Kodak.

Sep 24, 2010 | Kodak ESP 5 Printer

1 Answer

Clear carriage jam


The carriage assembly is what the ink cartridges moves on. The silver bar that runs through the cartridge holder must be oiled. Put two or three drops of thin oil oun iether sides of the cartridge holder. This should clear the "carriage error"



Good Luck

Apr 15, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Error message= open door clear carriage jam and


I think the message is instructions, as in
(1) open door (2) clear carriage jam (3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.

Feb 01, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Print cartridge carriage is stalled


Hi,
There are a few steps to follow to check the Printer.

Step one: Turn the All-in-One off and on again
  1. Press the On button to turn the product off.
  2. Press the On button again to turn the product on.
If the error message is not resolved, continue to the next step. Step two: Clear any paper jam Follow these instructions to clear a paper jam. CAUTION: All paper jams must be removed from the back of the product through the rear access door. Pulling the paper from the front of the product rotates the paper feed roller in the wrong direction and can damage the product.
  1. Turn off the product and unplug the power cord.
  2. Turn the product around to access the back of the product.
  3. Open the rear access door:
    1. Locate the tab on the left side of the door and press it toward the right. The door will shift slightly to the right.
    2. As the door shifts to the right, pull the door out slightly to release.
    3. When the door is released, gently remove the door by sliding the door out and to the left.
    1. From the rear access opening, gently pull the jammed paper out of the rollers.
    NOTE: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. If all the pieces of paper are not removed from the product, more paper jams are likely to occur.
    1. Replace the rear access door:
    2. Insert the two posts on the right of the door into the holes on the right side of the opening.
    3. Press the tab on the left side of the door toward the right. The door will shift slightly to the right.
    4. As the door shifts to the right, push in the left side of the door to lock it into position.
    5. Reconnect the power cord and turn the product on.
    Step three: Make sure that the print carriage can move freely Follow these instructions to make sure the print carriage can move freely.
    1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
    2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
    3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
    4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You may have to reach through the output paper tray to access the print carriage.
    5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
    6. Press the On button to turn on the product.
    If the error message is not resolved, continue to the next step. Step four: Remove the print cartridges Improper placement or installation of the print cartridges can cause a carriage stall error condition. Follow these instructions to remove the print cartridges.
    1. Make sure the printer is turned on.
    2. Open the print cartridge access door, and then wait until the print carriage is idle and silent.
    Press down lightly on the end of each print cartridge to release it.
    • The tri-color print cartridge is on the left.
    • The black or photo print cartridge is on the right.
    Slide both cartridges out and place them on a clean sheet of paper. CAUTION: Do not touch the ink nozzles or copper-colored contacts. Touching these parts could result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.

    1. Disconnect the power cord.
    2. Move the carriage all the way to the left with your hand.
    3. Close the print cartridge access door.
    4. Reconnect the power cord.
    5. Turn the product on, if necessary.
    6. If the error message is resolved, the placement of the print cartridges caused the problem. Complete Step five: Reinstall the print cartridges. There is no need to complete any steps after Step five.
    If the error message is not resolved, complete Step five: Reinstall the print cartridges, and then continue with the subsequent steps. Step five: Reinstall the print cartridges step 6, Partial reset Follow these instructions to perform a partial reset of the product.
    1. Turn the product off by pressing the On button.
    2. Unplug the power cord from the back of the product.
    3. Plug the power cord back into the product.
    4. Turn the product on by pressing the On button
    1. Load letter, A4, or legal unused plain white paper into the paper tray.
    2. Press the Setup button until Print Report appears, and then press the OK button. Self-Test Report appears on the control panel display.
    3. Press the OK button. The product prints a self-test report.
    Hopefully fixing the problem for you
    Regards
    Richard.

    Apr 26, 2009 | HP PSC 1610 All-In-One InkJet Printer

    3 Answers

    Carriage Jam


    Make sure you can move the print cartridge holder freely and that it isn't being blocked by anything inside the printer, also check if the cleaning station is in the right position, maybe it is locking the cartridges.

    Apr 22, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

    2 Answers

    HP Officejet 5110 - Carriage Jam Message


    I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

    I tried pressing the # & 6 at the same time, but the error message still there.

    Mar 09, 2008 | HP OfficeJet 5110 All-In-One InkJet...

    2 Answers

    Carriage Jam error always - how do I fix it?


    Try resetting the printer (pressing the cancel button and connecting the power supply, check in the HP website if this is correct for your printer model) , after the reset the printer will clear any errors and will recalibrate the mechanism including the paper feed mechanism and the carriage.
    Also check if the carriage is moving freely by disconnecting the power and moving it by hand.

    Jan 21, 2008 | HP Photosmart 2710 All-In-One InkJet...

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