Question about Samsung YPK5JQB MP3 Player

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Samsung ypk5 my laptop doesnt recognise my mp3 player when i connect it via usb

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  • jedsky2506 Nov 17, 2007

    its

  • jedsky2506 Nov 17, 2007

    its a

  • jedsky2506 Nov 17, 2007

    its a pc

  • jedsky2506 Nov 19, 2007

    i have tried that already...in fact i have returned the mp3 and the store have said they have tested it and it works fine...could it be an issue with my laptop?

  • jedsky2506 Nov 20, 2007

    Ok..i have another on its way to me...what would i need to check under the hardware settings?

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Mac or PC?

Posted on Nov 17, 2007

  • 1 more comment 
  • Robert Stern Nov 17, 2007

    ok.

    Just making sure, because the k5 is strictly windows.

    You may want to try resetting your k5 by flipping out the speakers, and placing the console upside down on a flat, smooth surface. there is a reset button on the left under the serial number sticker. If the problem is not solved by doing this, let me know and i will see what i can do.

  • Robert Stern Nov 19, 2007

    It appears then, that this is a computer problem. If you use a USB hub, try connecting it directly to the computer or try a different USB port.

    If this does not work, check the hardware settings in control panel.

  • Robert Stern Nov 20, 2007

    Device recognition

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