Question about HP DeskJet F380 All-In-One Printer

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Scanner model number

I wanto add some software to my laptop, but to do some i need to make sure its compatable with my scanner. To do this i need the scanner model number, howevers not on the model itself and i can't find it on any websites. So i was wondering if you knew what it was (for the HP Deskjet F380 All-In-One) Thanks

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I have a tevion film strip scanner suitable for software Windows XP and Vista but my new laptop is Windows 7 and now it won't work. Can I download the software to use the scanner with my new l

Most things that worked fine with Windows XP and or Vista, can fail with Windows 7 and 8, because the factory that made the hardware in the first place does not ask for certification with Microsoft for their old Hardware. They only spend time and money to get their new hardware certified on the new operating systems.
So if you manage to get any driver, just test it. The software that came with your scanner should work. (At least in the XP compatible mode)
The next thing you can try is to download any free ware scanner software. Perhaps you can get a trail version of SilverFast, for your scanner. As soon as you have to pay for the software, think of buying a new scanner, because sometimes a Windows 7 or 8 compatible film scanner is cheaper than the software.

The SilverFast software starts at 59 dollar, (not even sure they have a compatible package for your scanner) My pro version costs already 300. But perhaps you can download a trail version there to see if it works for you. (Perhaps if you remove the software or stop using when you have to pay for it, the driver keeps working??)

Nov 30, 2014 | Office Equipment & Supplies

1 Answer

I have been given a medion scanner August 2002 and hoped to scan some old photos by using my new laptop DELL WIDOWS 7 HOME such luck.My laptop will not recognise or connect to it.I have followed...

Hi alistair49,

Firstly, is your laptop connected to the internet when trying to install your scanner?
Windows 7 will automatically browse Microsoft's online database of drivers if it's not found in your laptop database.
If you are in fact having driver issues, have you checked the following web page to locate your scanner software?

If, however, you have the drivers, make sure that these are compatible with Windows 7 as your scanner was manufactured before Windows 7 existed. In this case try using Windows 7 compatibility wizard to install your scanner software.

You can do this by right-clicking on the installation file & selecting "troubleshoot compatibility" from the drop-down menu. Simply follow the on-screen directions step by step to check if Windows 7 has compatibility issues with your scanner software. In most cases this procedure should solve your problem.

Best wishes,

Mar 23, 2011 | Computers & Internet

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I have downloaded the disc for visioneer 4400 usb scanner. The software is there but Vista says there is no scanner hardware? It had been working on my old desktop but now I am trying to install it on my...

make sure that when you installed the software, that the scanner wasn't plugged into the laptops USB port. That is a known issue with USB devices. If they are plugged in during the install, there's a good chance that they may not work. Always wait for the software to prompt you to plug the device in

Mar 04, 2011 | Visioneer 4400 Flatbed Scanner

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first of all check all components of ur scanner is correct , power cable and usb cable connected to ur usb port of laptop back panel. then install the driver for ur scanner and follow the guidence of manual and after installing the software it will ask u to restart computer . when u done the process of restaring ur laptop it will say new hardware found and click on next and choose auto then click ok . it will install driver for ur scanner , it will surely works

Jul 14, 2010 | BenQ Scan to Web 4300U Flatbed Scanner

1 Answer

System does not detect scanner

You will need to provide the following:
1.Model number of the scanner.
2. Your Operating system you are using on the PC
3. Check the scanner against the compatibility list on Windows 7 ( it may not be compatible)
4. You may need to uninstall and reinstall the scanner with the scanner software.
5. check for driver update for the scanner.
6. check to see if the drive is moving/ If not then the scanner motor needs replacement. Might be a bit expensive and parts may not be available.
7. Check the manufacturers web site for documentation on troubleshooting step if applicable.

Apr 20, 2010 | Canon CanoScan D646U Flatbed Scanner

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How do I connect my scanner to operate with my Sony pcv-v200g computer with windows xp home

First I need the model of the scanner. The generic solution to scanner problem is the following:
1) look for accompanying CD with your scanner. It may say software, suite, or driver on the CD itself and place it in the CD tray of your PC. If there is A CD go to step 4 else go to step 2.
2) locate scanner name, model & number and add driver at the end of that model name and number in google search.
3) ***Make sure the website you go to is a reputable website***Once you've found a driver download it.

4) Make sure all connector from the scanner to the PC is connected along with the power cord. If no driver is necessary and it says hardware found then you are lucky else proceed to to step 5.

5) Run the software that you found by clicking on it this could either be from the CD or the file you downloaded. Once the software runs and executes it should discover your scanner.

6) Run a few scan and use the accompanying software .

7) if all else fails give me the specific name and model number of your scanner.

Oct 09, 2009 | Epson Perfection 636U Flatbed Scanner

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Hppsapp.exe has encountered a problem and need to close

Older scanner that were around in Dos day - Win 95/8
Are not compatable with NTFS systems.
However this one thing to try.
Go to my computer/Help/and type /Compatability
This computer facility that allows the computer to run as Win 98- It may just work.

May 29, 2008 | HP ScanJet 2200C Flatbed Scanner

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No software w/ scanner

hi buddy! what is the exact brand and model of youer scanner. co'z maybe i can help bout your problem send this to my email add.

May 15, 2008 | Canon CanoScan 4200F Flatbed Scanner

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Epson scanner perfection 1200u photo

The driver listed on the web for 2K is compatible with XP.

1) Go to the website
2) Under the SCANNERS heading select Epson Perfection Series and then your scanner model.
3) Under the Drivers & Downloads section select Windows. Download the most current driver for your Windows operating system.
4) Follow prompts through survey and license agreement. Choose to SAVE this file to your DESKTOP.
5) When the download is complete, double-click on the Epson icon on the desktop. This will automatically extract the files and begin the SETUP.
6) Follow the prompts to install the scanner, and click on FINISH when prompted.
7) At this point reconnect the scanner to the computer.
8) You will see an ADD NEW HARDWARE WIZARD. Make sure INSTALL THE SOFTWARE AUTOMATICALLY (Recommended) is checked and click NEXT.
9) If a message appears indicating THE SCANNER HAS NOT PASSED WINDOWS LOGO TESTING, click CONTINUE ANYWAY. Then click FINISH.
10) Your scanner is now installed. Restart your computer before testing.

Dec 03, 2007 | Epson Perfection 1200 Photo Flatbed...

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