Question about Creative Labs ZEN Vision:M Digital Media Player

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Wont turn on.

I had this device for a little more than a year. listening to it at the gym, then turned it off. tried to turn it on an hour later and didnt turn on. no blue LED light, or screen lights. i pulled it apart and put it together and now the LED light next to the power button turns on but not the LED lights on the front. CAN YOU HELP? MY EMAIL IS

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Re: Wont turn on.

There is a possibility that the unit hanged. What you can do is get a safety pin or a needle and poke that little reset hole until you feel a gentle click. That should reset the unit.

If you have not done so, you can download and install the latest firmware to the player. You can locate the download by going to the 'Support' tab and select 'Downloads'.

There are actually times that the problem lies with the USB Cable which may work intermittently as it can come lose and thus lose a connection during a transfer or something.

Posted on Dec 08, 2007

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