I had this device for a little more than a year. listening to it at the gym, then turned it off. tried to turn it on an hour later and didnt turn on. no blue LED light, or screen lights. i pulled it apart and put it together and now the LED light next to the power button turns on but not the LED lights on the front. CAN YOU HELP? MY EMAIL IS email@example.com
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Try to find out if this has a "reset key", push it for 5 sec. If nothing happens, try to remove the battery if you can then put it back again..turn on. If this would still wont work, try to find out the compatible charger for this gadget. Thanks
Try resetting the device it?s usually a small pinhole on the back or side of the device try holding that in for about 10 seconds IF THIS DOES NOT WORK TRY THIS: Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the Coby's website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.
hi, i got this for christmas and you need to make it go dead and FULLY charge it or the battery weakens, also have you tried to turn it off by holding the middle button for 10 seconds? and when putting songs on it even after it sais it is complete on the computer screen still keep it on the charger connected to the computer for a while, that same thing happened to me but when i tried again and let it charge my song was on there.
Depends how adventurous you want to be. It's most probably needs a new battery but could be a number of things. It's a matter of trail and error to work out what the error is. I would advise trying a new battery and if that doesn't work sending it or taking it to a repair center.
Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
Best of Luck.