Question about Dell Axim X5 Pocket PC

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We have a Dell Axim X5 that we are trying to connect to a PC. Have obtained a USB data/power sync cable, the Dell appears to charge from this cable however, ActiveSync on the source PC doesn't recognise it. Have tried using original version of ActiveSync 3.7.1 but this has not worked either. Is this problem due to a hardware fault with the X5?

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I use AS 4.1. I think the Axim will use up to AS 4.5. I had no problems with sync until SP3 came out. Now I must resart the computer with the Axim connected to sync. If the computer goes into suspend it will no longer connect until restarted.

Attempt a restart with it connected.

I have known others with no ability to get the Axim and other devices to be recognized. Unaware of a solution in that case.

Posted on Aug 16, 2009

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1 Answer

Does not recognize my connection for active sync


Dell made an entry into the market of Personal Digital Assistants (PDA) with Axim X5. The Dell Axim comprises of families of X5, X3, X30, X50 and X51. The Dell Axim PDA can be connected to the computer either by using a cradle or a sync cable. The sync cable connects the device to the computer directly. Here are the steps for connecting a Dell Axim to a computer using a sync cable.
  1. p 1 The Microsoft ActiveSync software must be installed in order to connect the PDA to the computer. This software is found in the Dell Axim Pocket PCmag-glass_10x10.gif Companion CD.
  2. Step 2 The Axim X51 PDA has a 36-pin connector, while the X3 has a 22-pin docking connector.
  3. Step 3 Connect the USB connector found at the end of the sync cable to the computer.
  4. Step 4 Check the PDA. If the PDA is not properly cabled to the computer, you will get the following message: “Connect your device to a computer using a sync cable or cradle before running the system update. Ensure that ActiveSync is installed on the computer and that the ActiveSync connection is successful.”
  5. Step 5 Ensure that the Dell logo faces upward.
  6. Step 6 Use the sync cable to set up a partnership, which can be done multiple times when you sign in as a guest.

Nov 14, 2009 | Dell Axim X3 Pocket PC

1 Answer

Backup battery on Dell Axim X5 varies on charge left, even after complete charge. One minute it's 100%, then 0%, then 100% again within a few minutes


Install Active Sync latest version off of the Microsoft site. Turn off automatic SYNC ..... change it to manual sync.

Then check the connections on the watch battery----- you may need to add a piece of tape to the battery lid to get a tight connection. Carefully bend out the tab that contacts the battery. Wipe the battery off with a clean rag before installing.

Sep 15, 2007 | Dell Axim X5 Pocket PC

1 Answer

Home button inoperable when connected


I would suggest that you start with a soft reset. If that does not work, then you may need to try a hard reset.

Sep 14, 2005 | Dell Axim X5 Pocket PC

2 Answers

AXIM Disconnecting


Go to Start Settings System Power Control Uncheck (On external power) or set it to what ever mins you want

Sep 14, 2005 | Dell Axim X5 Pocket PC

2 Answers

NO file transfers are working!


Try deleting the partnership in ActiveSync on the PC, and then create a new partnership. I saw this problem, when I connected the first time to a PC. I tried connecting to a second PC, and had no problem. When I went back to the first, it required that I create a new partnership, and no problem with the connection.

Sep 14, 2005 | Dell Axim X5 Pocket PC

2 Answers

AXIM X5


To copy word documents, simply connect your device to your computer, click "Explorer" in ActiveSync, and then transfer the word document from your desktop to your Pocket PC. ActiveSync will do the conversion from Word to Pocket Word for you. As for wireless internet service, you need a wireless Compact Flash card and data service. Sprint is one of the few companies that offers this, and there is also the Pocket Spider from Enfora which can connect on some wireless networks.

Sep 14, 2005 | Dell Axim X5 Pocket PC

1 Answer

Help active sync will stay in limbo attempting to connect to cradled axim


Does your system detect the handheld? After you connect the cradle or cable to the computer, then you should be prompted to install drivers for the handheld. Make sure that Dell Pocket PC appears in the Device Manager.

Sep 13, 2005 | Dell Axim X5 Pocket PC

4 Answers

USB Sync Cable


I dont' think so. No other PDA does - it would be quite a drain on the USB port. It isn't like powering the tiny LED in an optical mouse.

Sep 13, 2005 | Dell Axim X5 Pocket PC

2 Answers

Will Dell Axim sync with Outlook 2000 on Windows 95?


It should if you have USB on the W95 machine. ActiveSync is compatable with W95. It worked for me with Outlook 98 on a Win95 laptop synching to a PC2000 PDA (Jornada), however I was using a serial cable.

Sep 13, 2005 | Dell Axim X5 Pocket PC

1 Answer

Can the sync cable be used for regular serial or usb connections to external devices such as GPS devices?


No the Axim does not support Serial Interfaces at all. It also doesn't have USB Host capability.

Sep 13, 2005 | Dell Axim X5 Pocket PC

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