Question about Kodak ESP 3 Multifunction Printer/ Copier/ Scanner

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Won't recognize color ink cartridge

I've had my original printer for awhile and it worked great, until it started not recognizing the color ink cartridge. I bought a new ink cartridge - did not solve the problem. I called Kodak and they sent me a new printhead. This also did not solve the problem. I called Kodak again and they sent me a new printer. My new printer has the same exact problem! The printer will recognize the black ink, but not the color ink. I am using Kodak ink cartridges. My color ink and black ink are brand new, never used. Is there a way to solve this problem without dealing with Kodak again? Could there be something else causing the problem or was it just my luck to get two faulty printers with the same problem?

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This is a common problem with Kodak 5000 series and ESP series printers.
Check the silver contacts on the ink cartridges for small scratches in the center. The scratches indicate that the ink cartridges have made contact with the appropriate connections in the printer. If no marks are visible, the cartridge was not seated properly. If the contacts look ok, you'll have to call Kodak again. It's highly likely that the recertified printer you received was returned for the same problem. If you point out the fact that you are experiencing the same problem for the second time, you may wind up with an upgrade to an ESP5. Don't accept another printhead replacement as thiat will not resolve the problem.

Posted on Jul 17, 2009

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It definately is a problem with ink cartridges and i can give you the link to the websites where you will find look alike ink cartridges of kodak but are actually refilled ink cartridges so as you have experienced it yourself that even a replacement printer did not help..........

Posted on Jul 15, 2009

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I had the same problem. I bought my color cartridge from inkjets123 or overstock or someplace like that. THey included a little pamphlet that showed a "carbon strip" in the middle of their new ink cartridge, with instructions to scratch it off with a sharp knife if the printer kept prompting you to replace the cartridge. I did so, using a utility knife. I used a straight motion as if I were cutting carpet. I then swabbed it with rubbing alcohol on a qtip. Amazingly, it worked, but the best solution, I am sure, is NEVER buy another kodak inkjet again! They guzzle ink and then nonsense like this happens.

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Posted on Nov 24, 2012

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Well I have no solution to add; I am frustrated enough to try the warm water and q-tip trick.

Posted on Feb 05, 2012

  • tx_moriah
    tx_moriah Feb 05, 2012

    Well I have no solution to add; I am frustrated enough to try the warm water and q-tip trick.

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I know this sounds stupid, but are you removing the plastic tape of the cartridge before installing them.?

Sometime a few Q-tips and a worm glass of water helps alot.
If the unit has sat for a long period of time with little or NO use, sometimes the lik cluggs the thru ports.
Get a pair of gluves, some news papper a Rag, Q-Tips and worm water.
Remove the 2 Cartridges and be gental.
Holding the Cartridge in your hand, dampen a cloth and wipe the bottom gentally. ( You should see colored ink on the rag. )

If all else fails, bring the faulty cartridge to Walgreen's and ask them to check it for you.
If the cartridge is NO Good, they will let you know. !!

Good luck, I hope you get it working.
Remember to remove the safty tape off the New Cartridges.

Readers, Please rate your Technician's
Thanks.
John Ray

Posted on Jul 13, 2009

  • John Ray Jul 13, 2009

    I know this sounds stupid, but are you removing the plastic tape of the cartridge before installing them.?



    Sometime a few Q-tips and a worm glass of water helps alot.

    If the unit has sat for a long period of time with little or NO use, sometimes the lik cluggs the thru ports.

    Get a pair of gluves, some news papper a Rag, Q-Tips and worm water.

    Remove the 2 Cartridges and be gental.

    Holding the Cartridge in your hand, dampen a cloth and wipe the bottom gentally. ( You should see colored ink on the rag. )



    If all else fails, bring the faulty cartridge to Walgreen's and ask them to check it for you.

    If the cartridge is NO Good, they will let you know. !!



    Good luck, I hope you get it working.

    Remember to remove the safty tape off the New Cartridges.



    Readers, Please rate your Technician's

    Thanks.

    John Ray

  • John Ray Jul 13, 2009

    I know this sounds stupid, but are you removing the plastic tape of the cartridge before installing them.?



    Sometime a few Q-tips and a worm glass of water helps alot.

    If the unit has sat for a long period of time with little or NO use, sometimes the lik cluggs the thru ports.

    Get a pair of gluves, some news papper a Rag, Q-Tips and worm water.

    Remove the 2 Cartridges and be gental.

    Holding the Cartridge in your hand, dampen a cloth and wipe the bottom gentally. ( You should see colored ink on the rag. )



    If all else fails, bring the faulty cartridge to Walgreen's and ask them to check it for you.

    If the cartridge is NO Good, they will let you know. !!



    Good luck, I hope you get it working.

    Remember to remove the safty tape off the New Cartridges.



    Readers, Please rate your Technician's

    Thanks.

    John Ray

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