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Posted on Jul 13, 2009

8703e stuck rebooting continuosly

I tried installing an app on my new BB 8703e using the provided desktop manager. The first two i tried had some error and failed. The third try was the charm but now my BB is stuck in a 30 sec. rebooting loop. It lights up to an hourglass, then cycles keypad lights, LED and each turn off... repeat. Whats happening?

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  • Contributor 13 Answers
  • Posted on Jan 15, 2010
Anonymous
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If you installed them from any site other than blackberry.com, the app is a 3rd party program and as tech support reps we always recommend to customers that they do not download and install them, as we dont support them, and they can cause problems with the phone. i would honestly suggest removing the application with the desktop manager, then if that doesn't help, reload the handheld software for the phone.

  • Anonymous Jan 15, 2010

    also, before reloading the handheld software, use the desktop manager to create a back up of the information on your phone to avoid losing all your contacts, messages, etc. you can ask if you need details on how to do that.

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I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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