Question about Sprint BlackBerry 8703e Phone

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8703e stuck rebooting continuosly

I tried installing an app on my new BB 8703e using the provided desktop manager. The first two i tried had some error and failed. The third try was the charm but now my BB is stuck in a 30 sec. rebooting loop. It lights up to an hourglass, then cycles keypad lights, LED and each turn off... repeat. Whats happening?

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  • 13 Answers

If you installed them from any site other than blackberry.com, the app is a 3rd party program and as tech support reps we always recommend to customers that they do not download and install them, as we dont support them, and they can cause problems with the phone. i would honestly suggest removing the application with the desktop manager, then if that doesn't help, reload the handheld software for the phone.

Posted on Jan 15, 2010

  • marybeth1986 Jan 15, 2010

    also, before reloading the handheld software, use the desktop manager to create a back up of the information on your phone to avoid losing all your contacts, messages, etc. you can ask if you need details on how to do that.

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Desktop software wont load my applications


First thing to try is disable the computer firewall and virus scanner.

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Update arabic language in blackberry 8350


Just follow these steps to install arabic language on your BB 8350i
1. Go to BB website and download BB desktop manager and OS.
2. Install both OS and BBDM (Blackberry Desktop Manager) on your PC
3. Connect your BB with your PC and run the BBDM (Make shour you backup all your settings)
4. now if you install version 5.1 then click on application loader infront of the screen. If you use 6.1 version then goto device tan and run application loader.
5. Click next.
6. Select the USB device from the drop downmenu and click next
7. Wait for the loader to detect the applications on your BB
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1 Answer

I bought a blackberry storm 9530 few months ago and recently the screen started freezing frequently with in an hour or so. please help me solve my problem...............



Hi,

The easiest thing to do is to take it to the manufacturer because the phone is still under warranty, but, if you want to repair it your self, follow the step below.

The issue you describe appears to be corruption of one or more system files within the BlackBerry OS. A forced update should restore your BB to working condition, but there is the risk that you may lose your data. If that is a problem, do not proceed.
If you wish to restore the BB, please continue below after verifying that you have the following:
A. Computer (Windows) B. BlackBerry Desktop Manager software (BlackBerry.com) C. Latest version of the BlackBerry OS for your make/model BB

To get the OS, simply log on to your carriers website and download the latest version of the OS for your BB. Once the file is saved to your computer, you need to install the setup files just like you would any other program. When completed, proceed to step.

1. Open BB Desktop Manager 2. Remove the battery cover, battery and micro SD card (if you have one) from your BlackBerry. 3. Connect the BB to your computer via USB cable (without the battery in place, just the phone's shell). 4. There should be a few drivers that will load automatically and the BB Desktop Manager will recognize your BB. 5. Close the BB Desktop Manager once it has been detected. 6. Go to the following path. C:\Program Files\Common Files\Research In Motion\App-loader 7. Double-click the "App-loader.exec" application 8. Once it loads, the application will detect your BB and proceed to update your BlackBerry's OS. 9. If you are prompted to backup your BB data, please do so. If not, then proceed to step #10. 10. Select wipe (or secure wipe) to completely remove the existing OS and data.

A fresh, updated version of the BlackBerry OS will be installed on your BB. The process takes about 35-90 minutes to complete. Once done, the BB will automatically reboot and if you had an existing backup or created one before wiping/installing, you can now reopen the BB Desktop Manager and restore your backup to the BB.


As a side note, the BlackBerry Storm 9xxx series has been known to have many flaws. The Storm2 fixed many issues, but still left a lot behind.

If the problem persists after the update, check to see if you still have coverage under the manufacturer's 1yr warranty or if you pay for insurance service, your BB maybe covered under service replacement.

Regards

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My phone has problem 507 its blackberry 503 how do i fix it


Good Day,
Error 507 simply means that there is no OS or firmware found upon booting of the phone. Thihs happens on failed Software update or corrupted phone memory.
You can attempt repair on it by following the instruction here.
Please be sure first that you have installed Blackberry Desktop Manager; http://us.blackberry.com/apps-software/desktop/ Download then install BB Desktop Manager.
and a firmware or OS for your 9300, depending on your network provider: https://swdownloads.blackberry.com/Downloads/browseSoftware.do;jsessionid=7310B209ED254F016E31A5889BD1191D.node1 Just be sure to select the correct model number and network provider to download.
then check if you have existing Software on your computer Start by going to your Control Panel and then Add and Remove Programs (in XP) or Programs and Features (in Vista) and remove any BlackBerry device software currently installed on the computer. Reboot the computer. With your desktop manager closed and your BlackBerry unplugged, install that OS on your computer, then reboot the computer. After your computer has rebooted, plug your BlackBerry in and you can try using the BlackBerry Desktop Manager to load the OS on your phone, but in this case, you may find it easier to use the AppLoader file. You can find this under C:\Program Files\Common Files\Research In Motion\Apploader. To reduce the chance of any problems, you might also want to look through this folder for the Vendor.xml file and delete it first. After you've deleted the Vendor.xml file, double click on apploader.exe. This will open up the apploader which will load the device software onto your phone.
Uploading the OS to your device takes time, so be sure to be patient and never unplug the blackberry even though it may seem to hang on the screen. Let it finish its job until it says it is done. Unplugging it prematurely may render your phone useless.
Hope this helps you. Thank you for using Fixya.

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1 Answer

What do i need to do if my blackberry curve displays a message saying reload software:552?


Hi,

I have had the "Reload Software: 552" error on 2 BlackBerry Curve 8900s. When it occurred again (last night) this is what I did:

[ WARNING! THIS WORKED FOR ME, BUT I WAS LUCKY & IT MIGHT NOT WORK FOR YOU! ]

1. Reboot your BB: alt-rightShift-del

2. Start a software reload from the Windows desktop, via the BB Desktop Manager.

When the reload started, I would get a screen on my BB showing 2 computers talking to each other. After a few seconds, this would crash into the 552 error.

3. 3-5 seconds into the software reload, CANCEL the desktop.

4. This should freeze the apps on both the desktop and the BB. The BB should still be showing the 2-computers.

If you do anything on the desktop at this point, the BB will crash into the 552 error again.

5. Terminate the desktop app processes via the Windows task manager. There are 4 RIM/BB processes to shut down.

6. At this point, the BB Desktop Manager app should be gone, and the BB should still show the 2-computers.

7. Now, start the BB desktop manager back up again, and intitiate the software reload again ...

A 4thumbs up will be greatly appreciated. Thank you for choosing FixYa!

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Reload software 522 for blackberry curve 8520


If "Reload Softare: 522" error is displayed on the BlackBerry smartphone, just upgrade to the latest available BlackBerry Device Software version provided by your wireless service provider to resolve this issue.

Jan 20, 2011 | RIM BlackBerry Curve 8520 Smartphone

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New BB. Showing Apps error message 205. What does this mean?


Dear User,
Try to take a backup your device with desk top manager (re-store /Backup)
Wipe you device and re install OS Blackberry OS in your Blackberry device with desktop manager .

Aug 29, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My blackberry 9530 smartphone froze and reads "App error 523 reset


The issue you describe appears to be corruption of one or more system files within the BlackBerry OS. A forced update should restore your BB to working condition, but there is the risk that you may lose your data. If that is a problem, do not proceed.
If you wish to restore the BB, please continue below after verifying that you have the following:
A. Computer (Windows) B. BlackBerryDesktop Managersoftware (BlackBerry.com) C. Latest version of the BlackBerry OS for your make/model BB

To get the OS, simply logon to your carriers website and download the latest version of the OS for your BB. Once the file is saved to your computer, you need to install the setup files just like you would anyother program. When completed, proceed to step #1.
1. Open BB Desktop Manager 2. Remove the battery cover, battery and microSD card (if you have one) from your BlackBerry. 3. Connect the BB to your computer via USB cable (without the battery in place, just the phone's shell). 4. There should be a few drivers that will load automatically and the BB Desktop Manager will recognize your BB. 5. Close the BB Desktop Manager once it has been detected. 6. Go to the following path. C:\Program Files\Common Files\Research In Motion\AppLoader 7. Double-click the "AppLoader.exe" application 8. Once it loads, the application will detect your BB and proceed to update your BlackBerry's OS. 9. If you are prompted to backup your BB data, please do so. If not, then proceed to step #10. 10. Select wipe (or secure wipe) to completely remove the existing OS and data.
A fresh, updated version of the BlackBerry OS will be installed on your BB. The process takes about 35-90 mins to complete. Once done, the BB will automatically reboot and if you had an existing backup or created one before wiping/installing, you can now reopen the BB Desktop Manager and restore your backup to the BB.

Oct 11, 2009 | RIM BlackBerry Storm 9530 Smartphone

1 Answer

Blackberry 8703e sprint


you should be able to plug your phone to the computer and use the desktop manager software (on the cd that came with the phone) to create a backup of the information on the phone, then reinstall the handheld software and restore the backup.

Jun 03, 2009 | Sprint BlackBerry 8703e Phone

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