Question about Dell Latitude D600 Notebook

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Dell latitude d510 laptop

When I turn my laptop on it shows the dell screen but after that there is a blank screen. I have tried so many times to get to safe mode but it wont let me. I have also tried to install the reinstallation disk and it says ........

Press any key to continue which I do then then it says preparing to set up then goes to a blank screen again

I cannot access windows what so ever.

Any ideas PLEASE ?

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  • 5 more comments 
  • littlevirgo Nov 16, 2007

    Thank you so much I will go try all that now :)

    lmao at throwing myself at a hard core geek friend I know just the person lol

    But i will try this first will let you know what happens


  • littlevirgo Nov 16, 2007

    Thank you :)

  • littlevirgo Nov 16, 2007

    Can you tell me how to reformat/ repartition the hard drive before a complete reinstall please?

  • littlevirgo Nov 16, 2007

    Done everything you said to do and yeah its working . Its like having it back to brand new again. And yes it was the USB port.

    You rock BIG TIME....... marry me :)

    Seriously though thank you so much with your help because without your help I would have flushed the laptop down the toilet

    xxxxx thank you

  • sdzv Feb 07, 2008

    i dont know how to reformat my dell laptop D600

  • brotherbear0 Dec 04, 2008

    I am trying to reformat

  • uncutbox Mar 20, 2009

    its says winnt system32 comfig systemced startup options for windows 2000



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My guess is that when you are booting, the system tries and fails to communicate with a critical device, or some settings in the system BIOS are incorrect. First, make sure you have removed anything extra that is not part of the laptop; slide-in cards, printers, anything connecting with a cable other than the power supply.

Then, restart the machine and go into the boot BIOS (watch the lower left hand side of the screen when the machine boots up for instructions on how to enter the BIOS, usually by pressing delete or F10 key). Once in the BIOS you should be able to navigate a bit and turn things on and off and then SAVE AND REBOOT. Most DELLs have, somewhere in the BIOS, something like "LOAD SAFE DEFAULTS AND RESTART". Try that. On rebooting, see if you have the same problems. If you do, try going into the BIOS again and turning off all USB ports, SERIAL ports, and everything else hardware related that can be turned off. Make sure at each step you have, in the BIOS, the boot order set with the CD/DVD drive as first, and then HDD as second.

You might also have a bad hard drive. If all else fails, turn over the machine and remove the little door covering the hard drive, and then boot the machine listening to see if the hard drive makes a little whirring noise. Also check to see if the hard drive might have become dislodged from making a good connection due to the machine's being dropped somehow.

You could also have a bad CD/DVD drive. Check that when the machine boots, the CD/DVD sounds like it is spinning, and you should be able to hear some small noises coming from it as it reads.

If it is not solved by one of these three things (playing with BIOS settings to identify faulty device or driver, bad HDD, bad CD/DVD), you need to take the machine to a hard-core geek friend and throw yourself on his or her mercy. :>)

Posted on Nov 16, 2007

  • 1 more comment 
  • RIchard Wheeler Nov 16, 2007

    In the past, the times I saw this problem on laptops, it was often a partially (physically) broken USB port caused by smashing a USB plug accidentally, causing a short in the port, which the BIOS then polls when starting up, and hangs endlessly while the USB port throws errors. Shutting it (or other broken hardware) off in the BIOS sometimes fixes this.

    The other times it has been that the hard drive is no longer seated properly in its little bay due to bad design and constant jarring of the laptop. Good luck...

  • RIchard Wheeler Nov 16, 2007

    There are many ways to do this, but I will save you time and outline the only fool proof way to have a clean wipe of the drive.

    If you need data on the drive, do not reformat or repartition. Choose a new location for windows when you do a new install, like to "WINXP". This will create a new version of windows on your machine alongside the old one, and get the machine running long enough to get your data off onto CDs, DVDs, or memory sticks.

    Once you have your data off the hard drive completely and want to do a clean install, try this. Remember that all data will be lost so make sure you have everything off the old installation you need saved somewhere else.

    Only have one partition unless you have some very good reason to have more than one.

    When the Windows XP installer runs, it will list existing paritions on your drive. Navigate to delete all partitions until there is nothing but unpartitioned space on the drive. Then select "new installation" on the drive, and select the maximum size allowable (whole drive as a single partition) and format to NTFS. The drive will repartition (with a single patition) reformat, and install the OS from scratch. Remember to patch the OS completely from the M$ web site before installing any external hardware, and you should be back in business.

    It is possible you are installing on a machine with bad hardware. If anything goes critically wrong in the installation process, go back into the BIOS and shut off everything that you can (USB ports, serial and parallel ports, etc.) and then try again from scratch until you get a clean functional install. Then turn on and install the hardware devices one by one to find the one that is throwing errors (I bet it is a USB port).

    Good luck...

  • RIchard Wheeler Nov 16, 2007

    Cheers - if the laptop has more than one USB port, you can probably turn the other ones on again in BIOS to use, or get a cheap USB PORT card that goes in the card slot. Have a great weekend...



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