Question about Dell Latitude D600 Notebook
When I turn my laptop on it shows the dell screen but after that there is a blank screen. I have tried so many times to get to safe mode but it wont let me. I have also tried to install the reinstallation disk and it says ........
Press any key to continue which I do then then it says preparing to set up then goes to a blank screen again
I cannot access windows what so ever.
Any ideas PLEASE ?
My guess is that when you are booting, the system tries and fails to communicate with a critical device, or some settings in the system BIOS are incorrect. First, make sure you have removed anything extra that is not part of the laptop; slide-in cards, printers, anything connecting with a cable other than the power supply.
Then, restart the machine and go into the boot BIOS (watch the lower left hand side of the screen when the machine boots up for instructions on how to enter the BIOS, usually by pressing delete or F10 key). Once in the BIOS you should be able to navigate a bit and turn things on and off and then SAVE AND REBOOT. Most DELLs have, somewhere in the BIOS, something like "LOAD SAFE DEFAULTS AND RESTART". Try that. On rebooting, see if you have the same problems. If you do, try going into the BIOS again and turning off all USB ports, SERIAL ports, and everything else hardware related that can be turned off. Make sure at each step you have, in the BIOS, the boot order set with the CD/DVD drive as first, and then HDD as second.
You might also have a bad hard drive. If all else fails, turn over the machine and remove the little door covering the hard drive, and then boot the machine listening to see if the hard drive makes a little whirring noise. Also check to see if the hard drive might have become dislodged from making a good connection due to the machine's being dropped somehow.
You could also have a bad CD/DVD drive. Check that when the machine boots, the CD/DVD sounds like it is spinning, and you should be able to hear some small noises coming from it as it reads.
If it is not solved by one of these three things (playing with BIOS settings to identify faulty device or driver, bad HDD, bad CD/DVD), you need to take the machine to a hard-core geek friend and throw yourself on his or her mercy. :>)
Posted on Nov 16, 2007
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