Question about HP Compaq 6720t PC Notebook
Sorry to hear about your Compaq 6710 DVD problems.
Ok, you say it does not read any DVD's.
How about CD's and does the unit Burn OK.?
I would try and good cleaning first, before getting too far gone into needless repairs.
Have you tried to reinstall the drivers for the DVD. ?
Look at you device manager and see if you have any flags.
If you have had any kind of VIRUS problems or data lose, you may consider reloading the software and drivers.
If all else fails, most Compag and HP drive are the same bootstraps. and may work as test units.
If you know someone with a extra DVD drive or has a unit laying around you can pull and DVD drive from.
If the cleaning kit does not do the trick, reload the drivers and software.
Before replacing the DVD drive, go on the HP web site and update the drivers for that drive.
Also you may want to update your BIOS settings while their.!
If that does not work for you replace the DVD drive.
Hope this information has helped you.
Readers, Please rate you technician's
Posted on Jul 13, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 17, 2012 | HP Compaq Presario CQ50-140US Laptop
Jun 09, 2011 | Computers & Internet
Mar 05, 2011 | HP Compaq Presario SR1750NX PC Desktop
May 13, 2010 | HP Compaq nw8440 Notebook
Mar 12, 2010 | HP Smart Buy Notebook
Feb 22, 2010 | HP Compaq Presario SR5350F Desktop PC...
Sep 28, 2007 | HP Compaq Presario V2000 Notebook
Aug 16, 2017 | The Computers & Internet
104 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: