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New brother MFC-8890DW does not recognize 2nd tray. Have followed instructions. New Netgear dual band router does not allow all computers in house to connect via wireless- 2 HP laptops can connect with dual band mode, 2 Toshiba laptops can not connect in any mode- different op systems. Have reset & have changed to old sigle mode- none can connect this way. Deborah

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  • atnotary Jul 13, 2009

    No web cam- somhow the web site chose that as there is not an entry for my printer.

    Printer = Brother MFC-8890DW as it showed in the message.

    Sorry about the incorrect listing.


  • atnotary Jul 13, 2009

    This is not a web cam- there is not a listing on your web site for Brother printer MFC-8890DW.

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I see you have posted the same question twice so I will give the solution I posted on your other post.

Did the paper tray come with the printer?
Make sure the tray is the correct one:
http://www.brother-usa.com/MFC/modeldetail.aspx?PRODUCTID=MFC8890DW&tab=supp

Try it with a few sheets of paper and make sure all protection tapes have been removed (if any).

Have you tried these steps :
http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=100000017885&Sympt=How+do+I+install+and+activate+my+Brother+machine%e2%80%99s+optional+paper+tray+unit%3f+(LT5300%2c++lower%2c+second)&Model=1365&ProductGroup=5&Keyword=install optional tray&ProductID=MFC8890DW

For the wireless problem,make sure the Tohibas are also using the same password if any.
Make sure the wireless switch is ON.
Some models ,you have to press a button to activate the wireless or by pressing Fn+another key.

Good Luck

Posted on Jul 13, 2009

  • Fabio Jul 14, 2009

    Any luck?

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This is in the web camera section Deborah, what is the model number of the web cam you are having trouble with?

Posted on Jul 13, 2009

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