Question about RIM BlackBerry Curve 8310 Smartphone

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I have a blackberry pearl and it shows a white screen with the words JUM Error 102 amd the word reseunderneath it What should i do?

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IT is an issue with one or more .cod files in the Blackberry Smartphone.
To Resolve this Problem Reload the Blackberry Device Software Using Desktop Manager.
Before Performing these steps

Take the BACK UP of your DEVICE DATA.
Steps to Be followed:-
1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
2. Double-click Application Loader
3. Click Add and Remove application.
4. Type your BlackBerry smartphone password and click OK.
5. Select the check boxes of the applications you want to load.
6. Click Settings, and then select the check boxes beside Delete all application data and Erase all currently installed applications.
7. Click OK.
8. Click Next > Finish.
9. When the process has completed, the message The loading operation was successful will appear.
Click Main Menu to return to BlackBerry Desktop Manager.

Posted on Aug 10, 2009

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Your mobile OS (operating system ) has been damage , you have to re install your OS with desktop manager
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1. According to rim, the jvm 102 error is caused by a hardware issue....(a suspected 3rd party chip in the ptn)....simply loading hh software is a temp fix. it WILL reoccur again and again, sometimes in only days.

take it to service and repair, once verified that this is the jvm 102 error, they (the s&r dealer) are supposed to give you a refurbished or new ptn. if they have to ship one to you it is supposed to ship within 24 hours. they are also supposed to waive the normal exchange fee of $45.

if they dont do this, call bb supprt from the store and the rep from tier 2 will talk to the dealer and set him straight for you....
2. To fix this error, you will have to simply plug your BB into your PC and run the application loader.

If it is asking you for a password, the old user may have set this via security settings. If you do not know the password, entering it 10 times incorrectly with reset the BB to factory defaults


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