Question about Kenmore HE2 Plus Front Load Washer

1 Answer

Keep getting error code sd or 5d and sometimes a F error on my HE 2plus washer. Is there an inexpensive solution to the problem or should we be shopping for a new washer?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 8,619 Answers

Hi

The Sd or 5d indicates that excessive suds are detected by the washer during the drain or spin phases of the cycle. The washer will stop and fill with 4 liters of water and then wait for 5 minutes to allow the suds to dissipate before continuing. If the suds cannot be reduced or eliminated so that the washer cycle can continue, it may stop and display the F21 (long drain) fault code. After the suds dissipate, you can normally drain the washer and spin out the clothes using a RINSE/DRAIN & SPIN cycle. Make sure that you are using HE (High Efficiency) detergent in the appropriate amounts to prevent excessive suds in the washer. This should prevent the washer from going into this routine.

And if you still face the same error then probably there is something(coins, socks, dirt, debris, etc) stuck inside the drain filter of your washer. You'll need to check the drain filter. To access the drain filter. To check the drain pump follow these steps:

  1. Unplug the washer to completely disconnect electrical power.
  2. Remove the bottom front service panel as shown in the first image below.
Also check your drain hose for a kink or clog. Check the washer house drain for a clog or restriction. Test the washer to see if it will drain properly.

Also refer to these diagrams for more details--

Kenmore Drain filter and pump link1

Kenmore Drain filter and pump link2

Please do rate this solution and revert for further assistance.

Thanks
Rylee

Posted on Jul 13, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My washer is displaying a 5d code on panel, what does this mean?


Hello & Welcome to FixYa

Error code 5d/Sd means suds have been detected. To solve this problem you have to take the bottom front panel apart and then clean the drain filter pump assembly completely, make sure the washer is unplugged before working on it. Please get back to me if you have any other questions.

Kevin

Jul 01, 2011 | Kenmore Front Load Washer

1 Answer

Just received error code 5D Kenmore HE 2Plus Front Loading Automatic Washer


Hello, welcome to fixya.

Based on your post I understand you have a "SD" error problem (looks like a 5D in the digital display) with a Kenmore washer, the error means an excessive drain time or excessive suds was detected as you may or may not already know.

If you follow the link to my solution to this error designed specifically for "do-it-yourselfers" you should be fixed up in no time. (It's much quicker for me than pasting or retyping the complete solution several hundred times, that's how common this is)

http://www.fixya.com/support/r9090359-whirlpool_frontload_f2_f21_sd_suds

Thank you for visiting fixya for your washer inquiry. Please take a moment to rate my assistance both here and on my tip link and leave a brief testimony.

Regards,

Macmarkus :)

Jun 26, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have a 5d fault code on my HE 2plus kenmore washer.


  1. Remove the lower front panel and remove the cover for the drainage filter. Slide this tray out and clean it.
  2. Unplug the washer for at least 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit.
  3. If the above procedures do not correct the problem, it is recommended to replace the drain pump.

Feb 27, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

I keep getting an "SD" or "5D" error at the end of the cycle. I also had a problem with the drain hose, but that problem seems to be fixed. The wash cycle finishes but this 5D or SD code keeps popping...


"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Oct 16, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Not rinsing 5d code appears oasis washer


It is likely Sd.



"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Apr 01, 2009 | Kenmore Oasis HE 27082 Top Load Washer

1 Answer

I keep getting a 5d error code on my machine. What is this?


This is actually a SD code meaning to many suds. The machine will drain out mid-cycle when you push stop. You can then start the load over without adding any additional soap. Make sure you use the recommended amount of HE soap.

Mar 02, 2009 | Kenmore HE2 Plus Front Load Washer

2 Answers

Maytag Neptune Frontloading Washer


5d is actually Sd, which means too many suds. Make sure you're using "he" types of laundry detergent.

Jun 14, 2008 | Maytag MAH6700AWW Neptune Front-Load...

Not finding what you are looking for?
Kenmore HE2 Plus Front Load Washer Logo

2,631 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal DeAngelo

Level 3 Expert

2333 Answers

fordexpert

Level 3 Expert

5546 Answers

Ed Mac

Level 3 Expert

731 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...